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NNM do not start under Windows 10 #44

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unhappytroll opened this issue Feb 15, 2017 · 3 comments
Closed

NNM do not start under Windows 10 #44

unhappytroll opened this issue Feb 15, 2017 · 3 comments

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@unhappytroll
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unhappytroll commented Feb 15, 2017

just traps right after doubleclick on the icon. if anyone can point me where error log placed I will attach it.

@vlad76
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vlad76 commented Mar 22, 2017

I am having the same issue. Reinstalling the application does not work

@squid-box
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If this is still happening for you:

If it crashes on start
Try going to %LOCALAPPDATA%\Black_Tree_Gaming\NexusClient.exe_\0.65.4.0 (or the version number you're trying to use) and renaming user.config to something else and see if that fixes the crash.

If that does not help, you could check the Windows Event Viewer logs, specifically look under Windows Logs -> Application.

Scroll down to around the time you were trying to start NMM and see if you can find any Error logs with the Source .NET Runtime (and the application NexusClient.exe). If you do, copy the information from that log and paste it here and we might be able to help you out :)

If it crashes after it has started
There should be a trace file in your Documents folder, in an NMM folder.

@squid-box squid-box added the need info Needs more information from reporter before it can be addressed. label May 22, 2018
@squid-box
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With no reply after a week I'm closing the issue.

@squid-box squid-box removed the need info Needs more information from reporter before it can be addressed. label May 29, 2018
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3 participants