ngrok service start failed on macos with agent v3.9

[russorat]

from: inconshreveable/ngrok#950

I'm using ngrok with version 3.9.0 on MacOS
When I started ngrok service with the command ngrok service start, I got this error

CRIT[05-02|09:22:06] start failed err="Failed to start ngrok: "launchctl" failed with stderr: Load failed: 5: Input/output error\nTry running launchctl bootstrap as root for richer errors.\n"

Please anyone can help me to fix this problem?

Regards.

[bobzilladev]

Hello, thanks for writing in! The service needs to be installed first before it can be started, and also requires root permissions to add the plist. Running these commands is working for me on macOS Sonoma 14.4.1 (arm64):

sudo ./ngrok service install --config ./ngrok.yml
sudo ./ngrok service start

This docs page has more information on ngrok as a service: https://ngrok.com/docs/agent/#background-service

Hopefully that will take care of the problem, let us know if you run into other issues!

[russorat]

fyi @chungbn

[chungbn]

Yes, it worked. Thank you for your help.

[bobzilladev]

Excellent, glad to hear it! I'll go ahead and close out this issue, feel free to reopen if something else comes up.