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001010 e Your service status is Active as per our records. We confirm there is an actual issue and this chat log is being sent forward for resolution. pu
001020 e Your service status is barred as per our records. Your call is being forwarded to nearest exchange office. p
0020 q Has it been more than 24 hours of bill payment?
00201 m no
00202 m yes
00203 m retry
002010 e Please wait for 24 hours. p
002020 e Your call is being diverted to the nearest exchange office. p