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Can't install node via MSI on windows 7 #5513

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truunk opened this issue Mar 1, 2016 · 8 comments
Closed

Can't install node via MSI on windows 7 #5513

truunk opened this issue Mar 1, 2016 · 8 comments
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install Issues and PRs related to the installers. windows Issues and PRs related to the Windows platform.

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@truunk
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truunk commented Mar 1, 2016

I can't seem to get the latest version of node working on my windows 7 machine. It had a version of node (which i remember being a pain to get installed as well) but it was very old as i have not been actively using it, so i thought i would update it to the latest version before i start again, But the installer fails, rolls back and now i have no version of node running :(

I have taken a look at the log file, but really have no idea what i am looking at as the errors i can see, seem very generic. I have tried clearing temp folders in the users folder as i saw in another issue thread, and install via chocolatey (which installs node although the setup seems broken as no environmental values are set at NPM is missing), but that also fails when installing the second package (node.install i think).

Log file is here: https://drive.google.com/file/d/0B4pwFK4JP6ZnZXk3WU9DWGQ2S2c/view?usp=sharing

Anyone have any idea what is going on? also have no issue setting it up manually, but googled and can't seem to find any good docs on it? i.e. environmental variables and npm.

Appreciate the above might be pretty dumb, but it's been a while since i used any of this stuff.

@Trott Trott added the windows Issues and PRs related to the Windows platform. label Mar 1, 2016
@mscdex mscdex added the install Issues and PRs related to the installers. label Mar 2, 2016
@mscdex
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mscdex commented Mar 2, 2016

Did you try uninstalling the old version first before installing the new one, assuming it shows up in the add/remove programs list?

@truunk
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truunk commented Mar 2, 2016

I didn't, as i was under the impression that it would update (i read that somewhere) but it's not there now as i have checked the path variables and program files and no trace of node anymore, but i know it was there as i ran an old express application i had and updated dependencies via NPM before i decided an upgrade would be the best course of action.

@mscdex
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mscdex commented Mar 2, 2016

It should update, but I know someone recently ran into an installation issue on Windows (I can't recall the error message) and the issue was with Windows and required the user to uninstall the old package first.

Are there any actual error messages that the installer itself displays in a popup window or anything?

@truunk
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truunk commented Mar 2, 2016

Nope, just says it ended prematurely, i thought it might be in the log, but can't really decipher anything from it to be honest. i know before i had issues with the C++ package from Microsoft but that is there and the error messages were specific (it was before the MSI thats how long ago it was).

@joaocgreis
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@truunk This seems to be a duplicate of #4329 , can you try to install without Performance Counters?

@truunk
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truunk commented Mar 2, 2016

@joaocgreis i think you got it, it does seem to be related. Installed without preformance counters and both node & npm are now available.

@truunk truunk closed this as completed Mar 2, 2016
@joaocgreis
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@truunk if you still have the machine where the error happened, can you run these two commands and paste the output here? Thank you!

reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\_V2Providers\{793c9b44-3d6b-4f57-b5d7-4ff80adcf9a2}" /s
reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\_V2Providers\{1e2e15d7-3760-470e-8699-b9db5248edd5}" /s

@ryagnik
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ryagnik commented Mar 1, 2017

Thanks, removing entries from regedit fixed my issue.

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