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chat.exe not launching on windows 11 #1656
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There's a relwithdebinfo-console build here that could help with understanding this kind of thing: https://github.com/nomic-ai/gpt4all/releases/tag/v2.5.2 It should open a console window when you start GPT4All. If there is any output, it would be helpful. Otherwise, I'm thinking you could try procdump, on the debug-console build from the release page (but that requires Visual Studio to be installed, probably including the C++ development components). If that's too inconvenient I could make a new relwithdebinfo build. You can run it like this while chat.exe is running: |
I tried installing relwithdebinfo and with it the program launched totally fine. Didnt try to work with it yet, but it launched the program interface and debug log is clear. I suppose the problem is solved then, thank you) |
I'm going to leave this open until we get an official release of v2.5.3 that you can try. I built that binary differently from the way the official builds are done, there could still be an issue with the official builds that needs to be fixed. |
Win10, probably same issue. chat.exe v2.5.4 fails to start. |
Try the debug version again - it seems like api.ipify.org was temporarily down. |
New output from debug. QML debugging is enabled. Only use this in a safe environment. |
Entering a chat produces> [Warning] (Tue Jan 30 09:10:17 2024): Retrying to obtain clipboard. |
I solved this problem / issue on my Win 11 machine: hey .. just an update for Windows users: The reason ... why on windows chat.exe is opening in the task manager only but not opening the GUI seems to be an interference with AVG Antivirus software. After uninstalling it gpt4all version 2.8 pre opened with CUDA and everything!! I made a discord post in the Gpt4all channel here: thus give it a try ... uninstall antivirus (deactivation is not enough) ... then run chat.exe ... then reinstall antivirus (but not AVG) |
Original issue likely fixed by #2162, included in GPT4All v2.7.4. Commenters other than neural-oracle should try the latest GPT4All release and see if your issue is fixed. |
System Info
GPT4all version 2.5.2, windows 11, processor Ryzen 7 5800h 32gb RAM
Information
Reproduction
2)Run chat.exe as administrator
After launching I can see process remaining in task manager without shutting down, but the program doesn't launch. No error messages or anything, it just stays like that for hours until I kill the process manually.
I am new to github, so my apologies in return if my description is too brief, since Imnot sure what more relevant info to provide
Expected behavior
Application launches
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