TMNT 2007 (Ubisoft) Crashes on Launch

[fabergoncalves]

I tried to use Remix on TMNT 2007 from Ubisoft, but after copying the necessary files to the games folder, the game crashes on Launch, here's the log file from d3d9.log:

[13:47:10.171] info:  No default config found for: C:\Program Files (x86)\Ubisoft\TMNT\TMNTGame.exe
[13:47:10.171] info:  Trying to open config file: C:\Program Files (x86)\Ubisoft\TMNT\.trex\bridge.conf
[13:47:10.171] info:  Using shared heap for textures.
[13:47:10.171] info:  Using shared heap for static buffers.
[13:47:10.172] info:  Using shared heap for dynamic buffers.
[13:47:10.172] info:  ==================
[13:47:10.172] info:  NVIDIA RTX Remix Bridge Client
[13:47:10.172] info:  ==================
[13:47:10.172] info:  Version: remix-0.1.0
[13:47:10.172] info:  Loaded d3d9.dll from C:\Program Files (x86)\Ubisoft\TMNT\TMNTGame.exe
[13:47:10.188] info:  DirectInput8 hook attached.
[13:47:10.203] info:  DirectInput hook attached.
[13:47:10.204] info:  Initializing new shared memory object.
[13:47:10.232] info:  Shared memory: [ClientChannel_f70378c5-6a03-44cf-b3fa-3a2c4c8b8328] created and initialized successfully!
[13:47:10.232] info:  Initializing new shared memory object.
[13:47:10.242] info:  Shared memory: [ServerChannel_f70378c5-6a03-44cf-b3fa-3a2c4c8b8328] created and initialized successfully!
[13:47:10.242] info:  Initializing new shared memory object.
[13:47:10.242] info:  Shared memory: [SharedDataHeap_meta_f70378c5-6a03-44cf-b3fa-3a2c4c8b8328] created and initialized successfully!
[13:47:10.243] info:  Initializing new shared memory object.
[13:47:10.317] info:  Shared memory: [SharedDataHeap_data_0_f70378c5-6a03-44cf-b3fa-3a2c4c8b8328] created and initialized successfully!
[13:47:10.317] info:  Initializing new shared memory object.
[13:47:10.393] info:  Shared memory: [SharedDataHeap_data_1_f70378c5-6a03-44cf-b3fa-3a2c4c8b8328] created and initialized successfully!
[13:47:10.562] info:  Launching server with GUID f70378c5-6a03-44cf-b3fa-3a2c4c8b8328
[13:47:10.565] info:  Sending SYN command, waiting for ACK from server...
[13:47:10.719] info:  Ack received! Handshake completed! Telling server to continue waiting for commands...
[13:47:10.719] info:  Server crash recovery enabled
[13:47:10.719] info:  Creating a thread-safe D3D9 device.
[13:47:10.719] debug: Creating Device...
[13:47:10.719] debug: ...command queue successfully flushed...
[13:47:10.719] debug: ...server-side D3D9 device creation command sent...
[13:47:10.720] debug: ...waiting for create device ack response from server...
[13:47:12.902] debug: ...create device ack response received from server...
[13:47:12.903] debug: ...server-side D3D9 device successfully created...
[13:47:12.903] debug: ...Device successfully created!
[13:47:13.117] err:   The server process has unexpectedly exited, disabling bridge until next game relaunch!
[13:47:13.117] info:  [Uptime] Server (estimated): 2s
[13:47:13.126] err:   GetDeviceCaps() failed with: no response from server.
[13:47:13.132] err:   GetAdapterIdentifier() failed with: no response from server.
[13:47:13.172] err:   CheckDeviceFormat() failed with: no response from server.
[13:47:13.174] err:   CheckDeviceFormat() failed with: no response from server.
[13:47:13.176] err:   CheckDeviceFormat() failed with: no response from server.
[13:47:13.179] err:   CheckDeviceFormat() failed with: no response from server.
[13:47:13.181] err:   CheckDeviceFormat() failed with: no response from server.
[13:47:13.184] err:   CheckDeviceFormat() failed with: no response from server.
[13:47:13.188] err:   CheckDeviceFormat() failed with: no response from server.
[13:47:13.190] err:   CheckDeviceFormat() failed with: no response from server.
[13:47:13.193] err:   CheckDeviceFormat() failed with: no response from server.
[13:47:13.197] err:   GetAdapterIdentifier() failed with: no response from server.
[13:47:13.197] err:   GetAdapterIdentifier() failed with: no response from server.
[13:47:13.220] warn:  Command queue was not flushed at Direct3D module eviction.
[13:47:13.249] info:  Client window became active, reenabling timeouts for bridge client...

Heres the NvRemixBridge.log file:

[13:54:36.790] info:  No default config found for: C:\Program Files (x86)\Ubisoft\TMNT\TMNTGame.exe
[13:54:36.791] info:  Trying to open config file: C:\Program Files (x86)\Ubisoft\TMNT\.trex\bridge.conf
[13:54:36.791] info:  Using shared heap for textures.
[13:54:36.791] info:  Using shared heap for static buffers.
[13:54:36.791] info:  Using shared heap for dynamic buffers.
[13:54:36.792] info:  ==================
[13:54:36.792] info:  NVIDIA RTX Remix Bridge Server
[13:54:36.792] info:  ==================
[13:54:36.792] info:  Version: remix-0.1.0
[13:54:36.792] info:  Running in x64 mode!
[13:54:36.793] info:  Launched server with GUID a409e68c-67ae-47bf-8cea-be2770263fe2
[13:54:36.793] info:  Shared memory: [ClientChannel_a409e68c-67ae-47bf-8cea-be2770263fe2] created and initialized successfully!
[13:54:36.793] debug: CreateSemaphore returned existing semaphore by the same name ClientDataQueue.
[13:54:36.793] info:  Shared memory: [ServerChannel_a409e68c-67ae-47bf-8cea-be2770263fe2] created and initialized successfully!
[13:54:36.793] debug: CreateSemaphore returned existing semaphore by the same name ServerDataQueue.
[13:54:36.794] info:  Shared memory: [SharedDataHeap_meta_a409e68c-67ae-47bf-8cea-be2770263fe2] created and initialized successfully!
[13:54:36.794] info:  Shared memory: [SharedDataHeap_data_0_a409e68c-67ae-47bf-8cea-be2770263fe2] created and initialized successfully!
[13:54:36.794] info:  Shared memory: [SharedDataHeap_data_1_a409e68c-67ae-47bf-8cea-be2770263fe2] created and initialized successfully!
[13:54:36.794] debug: CreateSemaphore returned existing semaphore by the same name Present.
[13:54:36.795] info:  Server started up, waiting for connection from client...
[13:54:36.795] info:  Registering exit callback in case client exits unexpectedly.
[13:54:36.795] info:  Registering message channel for asynchronous message handling.
[13:54:36.795] info:  Initializing D3D9...
[13:54:36.795] info:  Message channel MessageChannelServer established.
[13:54:36.934] info:  D3D9 interface object creation succeeded!
[13:54:36.934] info:  Loaded D3D9 from C:\Program Files (x86)\Ubisoft\TMNT\.trex\d3d9.dll
[13:54:36.935] warn:  Please note that the version of d3d9 loaded is NOT DXVK. Functional restrictions may apply.
[13:54:36.935] info:  Sync request received, sending ACK response...
[13:54:36.935] info:  Done! Now waiting for client to consume the response...
[13:54:36.935] info:  Handshake completed! Now waiting for incoming commands...
[13:54:36.935] err:   Fullscreen is not yet supported for non-DXVK uses of the bridge. This is not recoverable. Exiting.
[13:54:39.163] info:  Server side D3D9 Device created successfully!
[13:54:39.163] debug: Sending CreateDevice ack response back to client.
[13:54:39.163] info:  Command processing loop finished, cleaning up and exiting...
[13:54:39.163] info:  Shutdown cleanup successful, exiting now!
[13:54:39.163] info:  [Uptime]: 2s

I also tried to launch with elevated priviledges but got the same error. Let me know if I can provide more info on this.

[NV-DM]

Thank you for submitting. We are looking at this issue and working on a fix.

[Night1099]

Same here on Mount & Blade Looks like running fullscreen in some games causes it not to hook the bridge, running windowed fixed the initial crash but makes it difficult to work with the remix developer menu

[NV-LL]

Hello! Will you please check on the latest release to see if this issue persists? Thank you!

[fabergoncalves]

Yeah, I can confirm the latest release fixed the issue! Thank you so much