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WARNING: Breaks mice and keyboards on KVM #145

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Slion opened this issue Jun 12, 2022 · 4 comments
Closed

WARNING: Breaks mice and keyboards on KVM #145

Slion opened this issue Jun 12, 2022 · 4 comments

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@Slion
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Slion commented Jun 12, 2022

Interception closed source driver can break mice and keyboards in some nasty way when using a KVM switch such has the one built-in Dell U3818DW.

Basically after the KVM switches back to a PC with Interception installed mice and keyboards can stop working. To get them to work again I need a reboot through BIOS.

Bug is confirmed on Windows 10. Motherboard is an Asus Z270-WS. Since devices often won't start working again until I boot to the BIOS I'm thinking Interception could be causing a fairly low level issue that somehow disables a device at the motherboard level.

See that reddit post where I described my issue.

@Slion Slion changed the title BUG: Breaks mice and keyboards on KVM WARNING: Breaks mice and keyboards on KVM Jun 12, 2022
@PeyPal
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PeyPal commented Jun 27, 2022

Can confirm I am having the same issue. It happens with my KVM built into my Gigabyte M27Q monitor and even if I just unplug my keyboard completely.

I would also like to add that after toggling between PCs with the KVM any separate keyboard or mouse plugged directly into the PC do not work. And to top it off, I have my mouse plugged into my a USB pass through port on my keyboard, switching back and forth on the KVM once will disable my keyboard completely but allow my mouse to work. After switching a second time my mouse gets disabled.

This persists until I do a reboot. I also have an Asus MOBO, but have not needed to boot to BIOS first in order to get my keyboard or mouse to work again. I should also mention that I do have a Logitech mouse, but I have a wired Logitech G503 Hero.

After uninstalling the Interception driver I have had 0 issues with my KVM and until I get my flight stick back from RMA it'll be staying that way...

@oblitum
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oblitum commented Jun 27, 2022

This most probably is a duplicate of #25 like many others. The reason behind is well known. After some hiatus I'm taking a look to fix this currently. If a solution is reached I'll kindly ask to try it again, if there's still interest.

@oblitum oblitum closed this as not planned Won't fix, can't repro, duplicate, stale Jun 27, 2022
@Slion
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Slion commented Jun 28, 2022

@oblitum Closing this as a duplicate is not helping people coming here understand this major issue. I mean the thing just prevents you to use your computer and can force you doing a hard reset. If anything you should pin it to make sure it is visible.
I have personally wasted days trying to fix it and would have appreciated a very prominent WARNING about it.
Though I understand strictly speaking it is a duplicate.

Also the other issue is locked, that seems to prevent auto-link to this issue.

@danielfullerton
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So glad I found this (and the Reddit post). I spent hours trying to figure out why my keyboard would stop working and needed a full reboot as a result. I use a KVM to switch between a couple PCs, and after some troubleshooting, ultimately found that plugging/unplugging my keyboard 3+ times would cause this issue. Had no clue what was causing it until I found this and the Reddit thread. Unfortunate too, because I was using Interception heavily, but this con outweighs the pros for me. A prominent warning in the README or elsewhere really is needed.

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