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[10.0] account_payment_return: leaving open value under AR #173

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hartscott opened this issue Feb 21, 2018 · 9 comments
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[10.0] account_payment_return: leaving open value under AR #173

hartscott opened this issue Feb 21, 2018 · 9 comments

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@hartscott
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This module is awesome! Thank you.

I am however having trouble with the module under v10. Once you have registered the NSF it continues to show an balance under AR even after you have registered the replacement payment. When I run the test, on your runbot and it's actually showing the exact same journal entries per transaction.

When we run a Due Payment Report or Partner Ledger it shows a $0 balance, but when we run the Open Items Report from OAC Accounting Reports it's showing a balance. Maybe there report is inaccurate in pulling data, but it's still tracking a positive back into AR which would skew the numbers no?

Again, THANK YOU for this module. It's honestly an oversite imo for people that still accept check payments or deal with charge backs.

@pedrobaeza
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Which module?

@hartscott
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hartscott commented Mar 20, 2018 via email

@pedrobaeza
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Please describe the exact steps followed for getting the problem and try the same on runbot (click on "Try me on runbot" button on the README).

@pedrobaeza pedrobaeza changed the title v10 leaving open value under AR [10.0] account_payment_return: leaving open value under AR Mar 20, 2018
@hartscott
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hartscott commented Mar 21, 2018 via email

@pedrobaeza
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The video is not attached here in GitHub. You should try directly from GitHub interface or upload it in any other place.

@hartscott
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hartscott commented Mar 22, 2018 via email

@pedrobaeza
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As this is a public issue, you should give public permission to the video.

@hartscott
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Sorry was using gDrive but didn't realize you couldn't openly share. Never really needed to before...

nsf-2018-03-21_07.50.45.mkv.zip

@pedrobaeza
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I have seen the video, but you are still not showing the problem. You are saying that the report is not correct, but I don't see that report nor what is the kind of problem. Sorry, but this overpasses the kind of free assistance I can give, and I think it's a misunderstanding of the use of the module, so I close the issue and you should contact any partner that can advise you.

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