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Obs does not start after installing the background removal tool #566
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@heckl Sorry about that |
Dear royshill! Thank you for the quick replay. Here is the log. 09:24:57.912: [Safe Mode] Unclean shutdown detected! |
@heckl Can you share the crash report with us? You can get the crash report from the Help menu on OBS. Note that the crash report is a different text file from the OBS log, which is the one you already provided to us. |
Dear umireon! Unhandled exception: e06d7363 Thread 39D8: (Crashed) Thread 463C: Thread 1634: Thread 2688: Thread 2D38: Thread 33E4: Thread 4150: libobs: hotkey thread Thread 2F44: tiny_tubular_task_thread Thread 1F04: Thread 5B8: Thread 2C8: Thread D4: Thread 1B78: audio-io: audio thread Thread 130C: Thread 2B84: Thread 44F0: Thread 36E8: Thread 40B8: Thread 37B0: video-io: video thread Thread 2CA0: libobs: graphics thread Thread 36AC: scripting: defer Loaded modules: |
It seems that we have some memory error on our plugin. Resolving this issue would require funther investigation. I will try to build a debug build that might be helpful to debug this type of issues. Thank you for providing us the detail! |
Thank you for the quick response. |
@heckl I will add that your CPU is very old, the i7 3770 is from 2012 and possibly it doesn't support all the instruction that onnxruntime is compiled against. That may very well c cause crashes. |
@royshil You are probably right. I tried another machine and there was no problem there. You might one to add checking for the install process. If the cpu is old then let the user know. |
Obs does not start after installing the background removal tool
I have Obs 30.1 (64 bit). I am using windows 10. I have downloaded and installed obs-backgroundremoval-1.1.13-windows-x64-Installer.exe but after that Obs did not start (there was no error message it just did not start). I could start Obs in safe mode but then there is no outside filter. When I uninstalled the plugin then OBS could be started. I tried the zip version but it had the same effect.
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