Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Please can you remove this plugin or contact the owner #4493

Closed
ghost opened this issue Jul 27, 2019 · 10 comments
Closed

Please can you remove this plugin or contact the owner #4493

ghost opened this issue Jul 27, 2019 · 10 comments

Comments

@ghost
Copy link

ghost commented Jul 27, 2019

This plugin has killed my backend and all I see is this error message when I try to login:

dead

The plugin web page in october is found here: https://octobercms.com/plugin/jorgeandrade-subscribeplus

The reason I am writing an issue here is because of the following:

  1. Product support link: https://github.com/andradedev/Subscribe-Form-Plus/issues

  2. Public repository link: https://github.com/andradedev/Subscribe-Form-Plus

Both are 404.

No way to sort this out my side, so I need the admins to step and remove it or contact the owner thanks.

@ghost
Copy link
Author

ghost commented Jul 27, 2019

Sorry can you remove all his plugins they are all dead 404 links, his profile is here: https://octobercms.com/author/JorgeAndrade

You can check all of his plugins to confirm.

@bennothommo
Copy link
Contributor

@ayumihamsaki Try emailing hello@octobercms.com with these details. That's generally the better place for marketplace enquiries.

@ghost
Copy link
Author

ghost commented Jul 28, 2019

@bennothommo Is it possible for you to change this screenshot, see here:

email

What I'm suggesting is to remove the website link and replace it with the email address of hello@octobercms.com

@bennothommo
Copy link
Contributor

bennothommo commented Jul 29, 2019

@ayumihamsaki that's probably a question for @LukeTowers or @daftspunk :P

@w20k
Copy link
Contributor

w20k commented Jul 29, 2019

@bennothommo I think it's a part of this template: https://github.com/octobercms/october/blob/master/.github/ISSUE_TEMPLATE/2_SUPPORT_QUESTION.md
But, yeah, I agree better to ask @LukeTowers if he agrees.

@ghost
Copy link
Author

ghost commented Jul 29, 2019

Cool thanks, will wait for Luke's decision. 👀

@LukeTowers
Copy link
Contributor

@ayumihamsaki I would recommend just adding another issue template for "Marketplace Support" that recommends emailing hello@octobercms.com. Support in general for OctoberCMS can be found at that link so we'll keep that option as it is right now but another option could definitely be added.

@ghost
Copy link
Author

ghost commented Jul 29, 2019

@LukeTowers I put it in this pr (I can't create new branches for some strange reason right now?)

66b774b

This pr: #4494

@bennothommo
Copy link
Contributor

Link added: 216a54f

@ghost
Copy link
Author

ghost commented Jul 30, 2019

Thanks

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Development

No branches or pull requests

3 participants