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Email notification failed: failed to send using smtp: timed out #304

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nbraun1 opened this issue Nov 18, 2023 · 1 comment
Closed

Email notification failed: failed to send using smtp: timed out #304

nbraun1 opened this issue Nov 18, 2023 · 1 comment
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support Support Requests upstream

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@nbraun1
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nbraun1 commented Nov 18, 2023

Describe the bug
I have configured the environment variable NOTIFICATION_URLS so that an e-mail notification is possible in the event of a failed backup:

smtp://mail%40domain.com:ls3wer%263%23%21dksa45@smtp.office365.com:587/?from=mail%40domain.com&to=mail%40domain.com&fromname=backup&title=Backup

But I get an error message:

An error occurred calling the registered hooks: runHooks: error running hook: notify: error notifying: sendNotification: error sending message: failed to send using smtp: timed out

I also played around with shoutrrr's query parameters like Auth and Encryption as described here.

Version (please complete the following information):

  • Image Version: v2.33.2
  • Docker Version: 24.0.7
  • Docker Compose Version (if applicable): v2.21.0

EDIT: I have tried the same url without url encoding, but the error is always the same.

@m90
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m90 commented Nov 18, 2023

This is a duplicate of #216

Unfortunately there is nothing around this isse that can be fixed in this tool, as your server does what is said in the error message: it times out. Maybe you can look for issues around the internet that describe the same phenomenon when connecting to Office 365 SMTP servers?

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