Content add-ins for Powerpoint cannot export website inside an iframe in web version

[bienluongdss]

I am developing an add-in for Powerpoint. It's a content add-ins that display an external link in an Iframe.

In the desktop version of Powerpoint, everything works fine, including export and print. But in the web version, when I try to export the slides to PDF or print, the content is always blank.
I find that it happens with every website link, not just the website that I tried to display.

Does anyone know what might have caused this and how to resolve it?
Thanks

[quangnguyendss]

i have same question. Do anyone know this?

[EsterBergen]

Hi @bienluongdss and @quangnguyendss on web, this is a known issue. For content add-ins on web, the api used for snapshots when printing is "html2canvas". This open source API is currently an experimental API and has limitations.

This works on Win32 and Mac Desktop because the approach is native.

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