getSharedPropertiesAsync() not supported in New Look Outlook.

[glr0221]

Provide required information needed to triage your issue

Office.context.mailbox.item.getSharedPropertiesAsync() is not defined in new look outlook.

Your Environment

• Platform [PC desktop, Mac, iOS, Office on the web]: PC
• Host [Excel, Word, PowerPoint, etc.]: New Look Outlook
• Office version number: NA
• Operating System: NA
• Browser (if using Office on the web): NA

Expected behavior

Is what we are seeing the expected behavior? Or should the new look outlook support getSharedPropertiesAsync() like the classic look outlook does?

Current behavior

getSharedPropertiesAsync() is not defined in new look outlook.

Steps to reproduce

1. Create a spam addin like the sample spam addin.
2. In the spam addin code, add getSharedPropertiesAsync() to detect shared mailbox details.
3. Display the getSharedPropertiesAsync() results in the success message.
4. ACTUAL BEHAVIOR : getSharedPropertiesAsync() is never executed.

Link to live example(s)

NONE

Provide additional details

NONE

Context

Spam addins cannot be used for shared mailboxes.

Useful logs

• Console errors
• Screenshots
• Test file (if only happens on a particular file)

Thank you for taking the time to report an issue. Our triage team will respond to you in less than 72 hours. Normally, response time is <10 hours Monday through Friday. We do not triage on weekends.

[mmanjaree-msft]

Thanks for reporting this issue. We have this in our backlog. Unfortunately, we donot have any timelines to share at this point
Internal tracking id- 4700798

[zhangyuezhong]

Office.context.mailbox.item.getSharedPropertiesAsync() is not defined

if open the email with weblink.

https://outlook.office365.com/owa/?ItemID=AAMkADEyZDk0NjI2LTI4YTQtNGY0Yy1iYTkxLWIxYTNjYzZmZGE5ZABGAAAAAABS%2BeUir%2FVsRZUMuOktFMbcBwCBgATlYpetQZ8OobjWGaozAAAAAAEMAACBgATlYpetQZ8OobjWGaozAAAMY1StAAA%3D&exvsurl=1&viewmodel=ReadMessageItem

and the Office.context.mailbox.userProfile.emailAddress (always show the primary account), not the shared mailbox.

[CameronDwyer]

Also having this problem in Outlook for Web any update of timeline for bug fix?

[cody-lettau]

Is there a path to migrate to Graph API for this function? If the REST API is being deprecated, we need this functionality available within the Graph API (if it is not yet).