This template encourages Okta end users to enroll a stronger factor with their account by monitoring the use of SMS as a factor and SMS factor enrollment.
- Access to an Okta tenant with Okta Workflows enabled.
- Configured Okta Connection. See the configuration steps for the Okta connector
- Configured Office 365 Mail connector. See the configuration steps for the Office 365 Mail connector. Other notification methods can be used with this template.
- The 1. Monitor Registration of MFA factor and 2. Monitor Usage of MFA factor flows detect the enrollment and the use of SMS as a factor. No additional setup is needed for these flows.
- The 3. Send email to user flow sends an email to the user if they enrolled SMS as a factor, or use SMS as a factor in your Okta org.
- The 4. Empty Messaged User Table flow clears the stored user data that Okta leverages to notify end users about enrollment or use of SMS as a factor.
- Create a test Okta user account and enroll SMS as a factor to their profile. This action triggers the 1. Monitor Registration of MFA factor flow and sends a notification email to the user.
- Create an authentication policy that uses SMS as a factor and sign in the test user created previously. Use SMS as a factor when prompted. This triggers the 2. Monitor Usage of MFA factor flow.
- Keep in mind the Okta Workflows system limits.
- Error handling isn't handled in this tutorial.