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Can't go back and carry on from where I last left off - this error pops up each time #756

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cehbodie opened this issue Jun 16, 2024 · 1 comment

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@cehbodie
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An error has occured!

to improve the software please report this problem at:
https://github.com/olivierfriard/BORIS/issues

Please no screenshot, the error message was copied to the clipboard.

Thank you for your collaboration!

BORIS version: 8.25.4
OS: Windows 10 10.0.19045
CPU: AMD64 Intel64 Family 6 Model 154 Stepping 4, GenuineIntel
Python 3.11.2 (64-bit)
Qt 5.15.2 - PyQt 5.15.10
MPV library version: 2.1
MPV library file path: C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\misc\mpv-2.dll

Error succeded at 2024-06-16 14:16

Traceback (most recent call last):
File "C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\core.py", line 5081, in tv_events_doubleClicked
self.seek_mediaplayer(new_time)
File "C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\core.py", line 1427, in seek_mediaplayer
self.dw_player[player].player.seek(
File "C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\mpv2.py", line 1235, in seek
self.command('seek', amount, reference, precision)
File "C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\mpv2.py", line 1228, in command
_mpv_command_node(self.handle, ppointer, out)
File "C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\mpv2.py", line 148, in raise_for_ec
raise ex
SystemError: ('Error running mpv command', -12, (<MpvHandle object at 0x0000013F785B2AD0>, <boris.mpv2.LP_MpvNode object at 0x0000013F015FBCD0>, <boris.mpv2.LP_MpvNode object at 0x0000013F015FB9D0>))

System info

Host Name: NIWA-1022593
OS Name: Microsoft Windows 10 Enterprise
OS Version: 10.0.19045 N/A Build 19045
OS Manufacturer: Microsoft Corporation
OS Configuration: Member Workstation
OS Build Type: Multiprocessor Free
Registered Owner: NIWA IT
Registered Organization: NIWA
Product ID: 00330-80000-00000-AA069
Original Install Date: 21/03/2023, 7:08:36 am
System Boot Time: 16/06/2024, 1:59:15 pm
System Manufacturer: HP
System Model: HP EliteBook 840 14 inch G9 Notebook PC
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 154 Stepping 4 GenuineIntel ~1300 Mhz
BIOS Version: HP U70 Ver. 01.10.00, 18/01/2024
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+12:00) Auckland, Wellington
Total Physical Memory: 16,016 MB
Available Physical Memory: 5,679 MB
Virtual Memory: Max Size: 19,216 MB
Virtual Memory: Available: 7,775 MB
Virtual Memory: In Use: 11,441 MB
Page File Location(s): C:\pagefile.sys
Domain: niwa.local
Logon Server: \HAMWDC02
Hotfix(s): 22 Hotfix(s) Installed.
[01]: KB5037592
[02]: KB5003791
[03]: KB5012170
[04]: KB5015684
[05]: KB5037768
[06]: KB5014032
[07]: KB5022924
[08]: KB5023794
[09]: KB5025315
[10]: KB5026879
[11]: KB5028318
[12]: KB5028380
[13]: KB5029709
[14]: KB5031539
[15]: KB5032392
[16]: KB5032907
[17]: KB5034224
[18]: KB5036447
[19]: KB5037018
[20]: KB5037240
[21]: KB5037995
[22]: KB5005699
Network Card(s): 3 NIC(s) Installed.
[01]: Intel(R) Wi-Fi 6E AX211 160MHz
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 192.168.178.1
IP address(es)
[01]: 192.168.178.52
[02]: fe80::af91:baf8:9521:ee47
[02]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
[03]: Juniper Networks Virtual Adapter
Connection Name: Ethernet 4
DHCP Enabled: No
IP address(es)
[01]: 192.168.86.61
[02]: fe80::bee8:5fb3:65ca:9128
Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.

@cehbodie
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Seems to work fine on the day it is being used but then each time I have re-opened the project the following day, start observation, scroll down to last recorded event and click start this error message pops up. I am unable to continue recording observations even after clicking ignore and continue. Is there anything else I could try to fix this issue?

Cheers,
Charlotte

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