bug in audio trigger

[bailesandlight]

Hi,

I have discovered an issue whereby audio will stop playing from a button until the app is re-opened.

I have a short audio file (3seconds) attached to 38 buttons. This is the same sound across all buttons and set to trigger when the button is toggled on only.

Occasionally the audio file will stop playing when a button is pressed after maybe 5 or 6 presses. The sound is no longer heard both as a manual button toggle from the app and also using an OSC command with audio string. Audio will still be heard from other buttons but after repeat presses of these buttons the same problem can occur.

This is found in the latest version of Ctrl in the app store.

Many thanks,

[mdidon]

@bailesandlight Could you send your workspace as a bundle 'Export as Bundle' and screen recording of this to team@onlx.ltd so we can have a look into it.
Thanks

[bailesandlight]

Hi Matt,
Have you had opportunity to take a look at this yet?

[mdidon]

@bailesandlight Looks like your email was blocked by our spam filter so it didn't make it through.
We'll have a look today.

[mdidon]

@bailesandlight We've not been able to replicate the issue as described above but please do send us a video if you experience again.

Regarding audio triggering however, we have noticed that the audio track attached has a long amount of low volume at the end of the track. When triggering in Ctrl for iPad, a player will wait until the track has completed before playing again. I am unsure if this is what you are experiencing but we have added an option to allow playback to be restarted.

This will be available in the 2.2.9 beta so keep your eye out for an email.

[bailesandlight]

I'll make a video of the actual issue when on site next week.

My hunch is that the system thinks that the audio never completes and as a
result it stops it triggering again until a restart, but if this is the
case then a force restart might actually fix it, so I'll give it a go.