Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Bundle recurring contributions in a single email #2864

Open
Betree opened this issue Feb 3, 2020 · 8 comments
Open

Bundle recurring contributions in a single email #2864

Betree opened this issue Feb 3, 2020 · 8 comments
Labels
api Issues that require some work on the API (https://github.com/opencollective/opencollective-api) blocked → waiting parent Waiting for a parent issue to be solved to be able to tackle this one complexity → complex emails feature needs design stale

Comments

@Betree
Copy link
Member

Betree commented Feb 3, 2020

User story

As a financial contributor contributing to multiple collectives, receiving a lot of emails each month is not a good experience: it spams my inbox and doesn't incite me to open them.

image

Best solution for this problem

I'd like all my contributions to be grouped in a single email, with a short summary of the activity for each one of them. This may require #1916.

Metrics

  • Number of unsubscribed users for this notification
  • Number of email sent each month
  • Email opening rates
@Betree Betree added feature complexity → complex api Issues that require some work on the API (https://github.com/opencollective/opencollective-api) needs design emails labels Feb 3, 2020
Copy link
Contributor

YES please!

@Betree
Copy link
Member Author

Betree commented Feb 4, 2020

Some data: We have 6750 active monthly contributions, but only 5132 recurring contributors. So we would save 1618 emails from being sent each month.

Fun fact: An average email produces around 4g of CO2 (1, 2). So this feature would save 6kg+ of CO2 emissions each month.

@Betree Betree added this to To triage in Design tasks Feb 12, 2020
@Memo-Es Memo-Es moved this from To triage to Inminent in Design tasks Feb 17, 2020
@raulgrafico raulgrafico moved this from Coming up (Q2) to Todo in Design tasks Mar 20, 2020
@Betree Betree added the blocked → waiting parent Waiting for a parent issue to be solved to be able to tackle this one label Apr 9, 2020
@raulgrafico raulgrafico moved this from Todo to Backlog in Design tasks Apr 9, 2020
@Memo-Es Memo-Es moved this from Backlog to Todo in Design tasks Apr 14, 2020
@stale
Copy link

stale bot commented Jul 11, 2020

This issue has been automatically marked as stale because it has not had recent activity. We haven't had the time to address it yet, but we want to keep it open. This message is just a reminder for us to help triage issues.

@stale stale bot added the stale label Jul 11, 2020
@sbinlondon sbinlondon self-assigned this Oct 20, 2020
@stale stale bot removed the stale label Oct 20, 2020
@sbinlondon
Copy link
Contributor

Now that #2867 is done I can potentially look at this.

Do we still think the batching credit card transactions is a blocker for this issue?

@Betree
Copy link
Member Author

Betree commented Oct 21, 2020

It's pretty complex to do without batching credit card transactions, and I'm not sure if it's a priority. Would be better to discuss that with the team before starting anything.

@sbinlondon sbinlondon removed their assignment Oct 21, 2020
@stale
Copy link

stale bot commented Jan 23, 2021

This issue has been automatically marked as stale because it has not had recent activity. We haven't had the time to address it yet, but we want to keep it open. This message is just a reminder for us to help triage issues.

@stale stale bot added stale and removed stale labels Jan 23, 2021
@stale
Copy link

stale bot commented Jul 21, 2021

This issue has been automatically marked as stale because it has not had recent activity. We haven't had the time to address it yet, but we want to keep it open. This message is just a reminder for us to help triage issues.

@stale stale bot added the stale label Jul 21, 2021
@kaylarep
Copy link

User feedback

Is there a way to batch notifications from OC? Like, a once-a-week email that summarizes incoming reimbursements, approved payouts, completed payouts, etc? Kind of like the "abridged" option for google group subscriptions.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
api Issues that require some work on the API (https://github.com/opencollective/opencollective-api) blocked → waiting parent Waiting for a parent issue to be solved to be able to tackle this one complexity → complex emails feature needs design stale
Projects
Design tasks
  
Todo
Development

No branches or pull requests

4 participants