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The service is running, but there are now more tasks for last days, which take a longer time, other customers requested large area to extract.
Please, be patient, the extract should be available in the following day or two.
Two days ago I've purchased custom map extraction but still can't get it. On my account, I can only see status "waiting".
I've written you on info@klokantech.com, but nobody answered me.
Collecting money without providing service is SCAM
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