complaints-award.rst

Claim Submission

If tender award is favoriting only one supplier, or in any other viable case, participants can submit Tender Award Claim.

Tender Award Claim Submission (with documents)

At first create a claim. Send POST request with bidder's access token.

Then upload necessary documents:

Submit tender award claim:

Tender Award Claim Submission (without documents)

You can submit claim that does not need additional documents:

Tender Award Claim/Complaint Retrieval

You can list all Tender Award Claims/Complaints:

And check individual complaint or claim:

Claim's Answer

Answer to resolved claim

Satisfied Claim

Satisfying resolution

Escalate claim to complaint

Complaint Resolution

Rejecting Tender Award Complaint

Submitting Tender Award Complaint Resolution

The Complaint Review Body uploads the resolution document:

And either resolves complaint:

Or declines it: