complaint.rst

Complaint, dispute

Complaint

Schema

id

uid, auto-generated

author

Organization, required

Organization filing a complaint (contactPoint - person, identification - organization that person represents).

title

string, required

Title of the complaint.

description

Description of the issue.

date

string, date, auto-generated

Date of posting.

dateSubmitted

string, date, auto-generated

Date when claim was submitted.

dateAnswered

string, date, auto-generated

Date when Procuring entity answered the claim.

dateEscalated

string, date, auto-generated

Date of claim to complaint escalation.

dateDecision

string, date, auto-generated

Date of complaint decision.

dateCanceled

string, date, auto-generated

Date of cancelling.

status

string

Possible values are:

• draft
• claim
• answered
• pending
• invalid
• declined
• resolved
• cancelled

type

string

Possible values of type are:

• claim
• complaint

resolution

string

Resolution of Procuring entity.

resolutionType

string

Possible values of resolution type are:

• invalid
• declined
• resolved

satisfied

bool

Claim is satisfied?

decision

string

Reviewer decision.

cancellationReason

string

Cancellation reason.

documents

List of Document objects

relatedLot

string

Id of related lot.

tendererAction

string

Tenderer action.

tendererActionDate

string, date, auto-generated

Date of tenderer action.