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Cannot log into noe4j #36

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aleksandra-galara opened this issue Apr 3, 2020 · 3 comments
Closed

Cannot log into noe4j #36

aleksandra-galara opened this issue Apr 3, 2020 · 3 comments
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@aleksandra-galara
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aleksandra-galara commented Apr 3, 2020

During trying to log into neo4j (port 7474) I encountered the following error:

ServiceUnavailable: WebSocket connection failure. 
Due to security constraints in your web browser, the reason for the failure is not available to this Neo4j Driver.
Please use your browsers development console to determine the root cause of the failure.
Common reasons include the database being unavailable, using the wrong connection URL or temporary network problems. 
If you have enabled encryption, ensure your browser is configured to trust the certificate Neo4j is
configured to use. WebSocket `readyState` is: 3

And while trying to access neo4j on port 7687, the message is:

not a WebSocket handshake request: missing upgrade
@bzurkowski bzurkowski self-assigned this Apr 3, 2020
@bzurkowski bzurkowski added the bug Something isn't working label Apr 3, 2020
@bzurkowski
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Ensure that both ports are correctly exposed in the cluster and not blocked by a firewall.

@aleksandra-galara Please, let know if you managed to fix the issue 🤙

@aleksandra-galara
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Yes, I manged to fix it. It was my mistake.
It turned out that I did port-forwad on both ports but I was still trying to connect to neo4j server using port 7687. I changed it and it works as it should.
Thanks for your help! ;)

@bzurkowski
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I'm glad it works now, thanks for the comment. Closing.

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