[Windows] launch.exe crash at random (usually while previewing a video) #13
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The log is located in your home folder: Does OpenShot crash on launch? Or only after you drop in these particular media files? If you have a small, sample file that crashes OpenShot, please attach it as well. |
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it crashes when playing file, i can add them to timeline but when playing it back it will crash |
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samples
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Both of these files work great for me on Linux. I'll test them on Windows soon, and see if that crashes for me. Also, you might try setting your profile to 1080p 24fps, which will have better performance and match the video files. I'll update this tomorrow with some Windows testing. =) |
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I don't think it's related to the files you load. I have it installed on 2 machines (one Win7 and one Win10) and they crash with this error message after a (felt) random period of time unrelated to what I do... |
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for me it seems related to reading the video file |
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I have the same experience as Axxandro on my W10 (x64) PC. The program crashes shortly after I do anything with the generic "launch.exe has stopped working" alert. An exception is when I tried to do a PIP by slicing a video, putting one part on a second track, changing the layout of one clip to 1/4 size, then trying to play both at the same time. That generates the C++ runtime error crash alert shown above. I like what I'm seeing with the general program structure, but until I can actually complete some editing, I can't isolate specific bugs. Even loading in a video (h.264 or h.265) and simply saving it back out as an h.264 clip will crash with the launch.exe crash alert. I also have a few wish list items, but this does not look like the place to mention them (at least for now). |
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i get the bugs when reading the file, like when you playing the timeline, exporting, and sometimes when playing it back from library |
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it works for some reason on my laptop, is there a specific visual C++ runtime we need? |
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It does ship on Windows with a VC++ runtime, but it packages up what it needs, and doesn't use the system ones (to the best of my knowledge). I've tested the video files linked above on Windows 10, and everything works fine for me. I got no crashes on Windows 10 or Ubuntu 14.04. If I had to take a huge guess, I would say we have some kind of race condition happening, where every once in a while, something happens in an unexpected order. In order to track this down, it would be helpful if we can nail it down to a specific thing. For example, if all you do is watch the video, over and over again. Or all you do is grab the edge of the clip, and drag it left and right. Or move the clip when the playhead is overlapping it (back and forth, dropping it each time on the timeline). So, instead of using the app like normal, I'm suggesting using it in very 1 dimensional ways, so we can start to eliminate certain things. Good luck and thanks for helping me track these things down! |
jonoomph
changed the title
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@Axxando @dancetheskies do you guys have blender installed? |
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just got it to crash inside a super clean VM |
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video of VM http://awesome.nwgat.ninja/misc/openshotbug.webm |
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@nwgat I have whatever the Windows installer provides. There's a populated Blender folder in the Openshot folder, so I assume I have everything.. |
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Blender is installed on the Win7 machine |
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Blender is not packaged with OpenShot... just some blender templates and scripts, but they still require the user to install Blender, and then update the preferences in OpenShot to point to the Blender executable. I hope that explains it better. Also, Blender is only invoked when rendering 3D Animated titles, so unless you are getting a crash on that screen, it's probably not related to Blender. =) |
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I would never have known this... maybe ought to include it in the Windows installer or at least provide a ReadMe.txt file or something so we know bout it. Where do I download Blender? My Preferences just shows "blender" as the path, which is not a full path name to me. Does it go in the Blender folder that the Windows installer creates, or should this show a full drive/path name to it (if it creates one when I install it? I've not tried to use any titles, yet, so this has nothing to do with the crashes. But it would have created problems later, so thanks for the clarification. |
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to use blender on windows you need to use full path and most of the advanced titles needs it blender download: http://mirror.cs.umn.edu/blender.org/release/Blender2.76/blender-2.76b-windows64.msi |
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Thanks. I had done a search after I posted and got this this point, then found that there is an alert in OpenShot that pops up when 3D titles option is selected giving this information as well! The only difference is the path it shows in to put in preferences which does not include the "blender.exe" on the end. I'll test it to see to see... |
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back to issue
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well this is how it looks when i try* shovel a 4K video thru openshot |
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Here is some small y4m 4k clips you can try shovel thru your self ;P |
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I get similar multiple runtime crash alerts along with the general "launch.exe has stopped working" alert by simply loading an h.264, 1080p-30fps, .mp4 video, dragging it to the time line, then trying to export a new re-encoded version (still keeping it as an H.264, 1080p-30fps, .mp4 clip). |
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@dancetheskies i also get the launch.exe dialog too, it just wasnt in the picture |
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@jonoomph btw you can download windows 10 eval iso and install it under Virtualbox to test a clean windows setup i suspect you might have a bunch of libs, tools, dev tools, etc on your windows machine |
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just tested it in a VPS on windows 2012, got it to crash again Problem signature: |
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another crash when encoding to All Formats > Mp4 > HDV 720 24p > High Description: Problem signature: Read our privacy statement online: If the online privacy statement is not available, please read our privacy statement offline: |
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@nwgat Do you have 4 processors? You might be getting an error on each core, during some of the thread pooling (which tries to match the # of processors). I'm going to spend some extra time running OpenShot in Windows under the GDB debugger, and see if I can catch a crash. =) |
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well i get 4 errors even on a 8-core and in a 4-core virtualbox vm |
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I gave up on open shot considering both the Linux and windows versions crash randomly and can't export a file that does not studder. |
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Same, I found that there's actually a fairly serviceable editor in youtube.com/editor that lets you splice together footage if you upload it (can be set to private). Gets the job done, but I'd really like to use openshot. |
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I end up doing my video editing on Linux using one of the free ones. Open shot took 60 min to render the one I use took 13 min. Granted openshot keep freezing and almost crashing.
…Sent from my iPad
On Jan 17, 2017, at 11:05 AM, Cari ***@***.***> wrote:
Same, I found that there's actually a fairly serviceable editor in youtube.com/editor that lets you splice together footage if you upload it (can be set to private). Gets the job done, but I'd really like to use openshot.
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just reporting that the same thing many people above happens to me under Win10 x64. It crashes at random. After the last crash it just crashes upon opening. This of course sucks because when it does work it is actually really cool. Only program that can take a video and play it backwards. :( |
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I share your disappointment with Open Shot for Windows. Every release (and I’ve tried them all from the very beginning about two years ago) crash under Windows (7, 8 and 10). I use MAGIX Movie Edit Pro for tasks such as reversing a Movie. It a commercial program, not open source donation-supported software, but it does actually work without crashing.
From: Rob Lindman
Sent: Sunday, February 26, 2017 9:32 PM
To: OpenShot/openshot-qt
Cc: dancetheskies ; Mention
Subject: Re: [OpenShot/openshot-qt] [Windows] launch.exe crash at random (usually while previewing a video) (#13)
just reporting that the same thing many people above happens to me under Win10 x64. It crashes at random. After the last crash it just crashes upon opening. This of course sucks because when it does work it is actually really cool. Only program that can take a video and play it backwards. :(
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@jonoomph Can you fix this yet??? its been forever and nothing has changed still randomly carashes then won't run at all afterwards. |
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It's been over a year an @jonoomph has not been able to solve this bug. Which makes openshots unusable on Windows 10 x64. What gives? Like really. |
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@ChiBill This ticket might have been on the back burner (clearly), but we've made huge improvements to stability and performance in the past 60 days, especially with Windows. Please verify these crashes still happen with our latest daily build for Windows: Please visit www.openshot.org/download, click 'Other Downloads', and install the latest daily build of OpenShot. If the crash still happens, please see these instructions (https://github.com/OpenShot/openshot-qt/blob/master/.github/CONTRIBUTING.md) for attaching logs, and re-open this ticket. If you have other issues not related to the launch.exe crash bug, please file as new bugs. Thanks! |
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Hiya, @jonoomph |
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completely absurd to close this issue. I redownloaded and installed the whole program two days ago and it's as crash happy as ever. and once it crashes, then reopening it puts it into 'reload the failed project', and it crashes. and then I delete the failed project from the data folder, and relaunch it, and try to do things with it such as, oh, I don't know, edit video, and it crashes. Just to verify this, I opened it, loaded a perfectly good video file, went to export, picked Youtube, started the export, and it got to 2% before it crashes. This is Windows 10. 2.1.0.dev-1. I would love to use this program. It's worked before and it has a great interface and it looks like great effects... being able to play things backwards is magic I need. But it's infuriating and causes anxiety to wonder if with every click of the mouse it's going to crash somehow. |
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@rob-lindman Could you please attach some log files. This is obviously something he cannot reproduce on his machine, so debugging is difficult and having as many crashlogs as possible is very helpful. |
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The same bug here. |
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Same here... And when it does work it takes for ever and apparently people can't read what I type when I type a resolution. |
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The strange thing is that in the first version of software, it is working fine and then when I update, this not work anymore :( |
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I have D/L the nightly builds the last several days, and I am having none of that failure to launch error problem any more on my W10 x64) PC now! I've actually been able to work with some of the editing functions now and export clips with decent rendering time. I've made some short animated "intro" clips with the "exploding" and "dissolving" title creation tools. I don't know what might have changed in the very recent nighty builds, but I'm starting to think I can actually do some efficient editing with OpenShot now! The nightly builds can be accessed via the regular download link, but ignore the released version and click on the "other Windows downloads" link to get the latest beta version. Am I the only one that these recent builds now seem to work well for? |
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I have been able to get the to work. But that does not fix the fact that
they still randomly crash. (At least you can relaunch it now) but my issue
now is its fast to use movie maker then this... (Easier too)
…On Mar 21, 2017 9:38 PM, "dancetheskies" ***@***.***> wrote:
I have D/L the nightly builds the last several days, and I am having none
of that failure to launch error problem any more on my W10 x64) PC now!
I've actually been able to work with some of the editing functions now and
export clips with decent rendering time. I've made some short animated
"intro" clips with the "exploding" and "dissolving" title creation tools. I
don't know what might have changed in the very recent nighty builds, but
I'm starting to think I can actually do some efficient editing with
OpenShot now!
The nightly builds can be accessed via the regular download link, but
ignore the released version and click on the "other Windows downloads" link
to get the latest beta version.
Am I the only one that these recent builds now seem to work well for?
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Now I downloaded the last version: And works fine for me. So I will still evaluate and then post the result here. Thanks for all support until now 👍 |
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No luck here, the bug is persisting. |
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Before you install latest version, make sure you have completely removed
any older versions.
OpenMN
…On Mar 21, 2017 11:18 PM, "Cari" ***@***.***> wrote:
No luck here, the bug is persisting.
Tried OpenShot-v2.2.0-62-gf96ab26-49-615-x86_64.exe (March 21, 2017, 5:01
p.m.) just now and confirm that the problem I described earlier in this
thread is unchanged.
[image: image]
<https://cloud.githubusercontent.com/assets/7697278/24181999/8cfdf182-0e8c-11e7-80f7-a16357303b76.png>
logs.zip <https://github.com/OpenShot/openshot-qt/files/860320/logs.zip>
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The latest release (OpenShot-v2.2.0-65-g5a9712d-49-615-x86_64.exe) works well for me. I haven't had a chance to test it extensively yet, but I no longer get crashes if I don't drag clips into OpenShot in a very particular manner. I will test it with longer encode operations this evening. One thing of note: if I start a new project, then close OpenShot and click "No" on the "Do you wish to save before exiting?" dialog.. OpenShot hangs indefinitely and pulls 100% CPU. |
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Having the same issue, never used this software before, and I'm struggling to keep using it with this crash. I've had to set my autosave down to seconds, just to ensure I don't loose work.. This is really frustrating. I love how this is a closed issue too... thanks for Windows support. And because I have Visual Studio I hit debug, and got additional debug information on the crash event: Unhandled exception at 0x000000018073CE25 (avcodec-57.dll) in launch.exe: 0xC0000005: Access violation reading location 0x00000000000000F0 |
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August, this is still happening. Guess this gets added to the do not use list.... |
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I think openshot just does not wish to support windows.. :(
…Sent from my iPad
On Aug 9, 2017, at 5:57 PM, wcphart ***@***.***> wrote:
August, this is still happening. Guess this gets added to the do not use list....
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Having same issue. i event reinstall display driver and uninstall vc++ prior to 2015 but still no luck. |
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I am having the same issue on Win10 64-bit. It clears when I remove the /.openshotqt directory. However when I attempt to open the same project it throws the same error. My guess is it must be a corrupted project file. Luckily it was a small project that I can do again in short order. I will attach the logs. Thanks for this great product and let me know if I can do any other testing. I can give you access to the corrupt file as well if you want. |
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I am not sure it's the same issue but I have serious troubles with launch.exe as well in the latest version 2.4.1 on Win7 64 & quite powerful machine.
It's not only annoying. It prevents any useful work with OpenShot. I just wonder if anyone experienced same issue. I suppose the issue could be with some type of input files (mp4?) or when the sources are large (e.g. 150 MB video)? |
and others
launch.execrash when opening a h264 mp4 or mkv fileOpenShot 2.0.4
Windows 10 x64
i can post log, if only i knew where it was
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