Cannot pass installation step5

[MatthieuBarbu]

Hello,

Please excuse my English.

I try to install opensupports for test before potentially install in production.

in step 5, I complete all fields, smpt config is OK but when I validate with button next, I obtain :
INVALID REQUEST
error

INIT_SETTINGS_DONE

I make many test, drop database, user and restart install from step 1 but obtain always the same error.

please, can you help me.

Anyway, thanks for your concern.

[ivandiazwm]

When you press "next" in the step 5, a request for creating the setting table is done. That request returns the error INIT_SETTINGS_DONE only if the settings table already exists and has some rows.
You can debug it by checking the state of the database during the installation (in each step).

However, the INVALID REQUEST log is for a request that returned a 500 error, you might want to check the logs on your server.

[MatthieuBarbu]

Thanks a lot Ivan.

OK, I understand, the setting table is create when I press next in step 5 (see in mysql).
If I have a INIT_SETTINGS_DONE error, I drop the setting table.
This work fine.

But for the INVALID REQUEST and the 500 error for the init_settings POST, I don't see anything in logs on (OpenSupports) server. I don't have access of logs on smtp server but I check the connection and all is OK.
In what file this error can be to log in?
I searched in all apache logs, syslog (debian), mysql...

I see a strange segfault in libz for apache in kern.log but the timestamp not correspond with my try.

do you have a idea?

Thanks for your concern.