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Error: Not able to join Remote Session #24

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2 tasks done
srinivaskolla opened this issue Sep 25, 2020 · 2 comments
Closed
2 tasks done

Error: Not able to join Remote Session #24

srinivaskolla opened this issue Sep 25, 2020 · 2 comments

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@srinivaskolla
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srinivaskolla commented Sep 25, 2020

New issue checklist

General information

  • Library version(s): com.opentok.android:opentok-accelerator-core:1.0.23
  • iOS/Android/Browser version(s): Android
  • Devices/Simulators/Machine affected: Samsung Tablet/LG Phone.
  • Reproducible in the demo project? (Yes/No): Yes
  • Related issues:

Bug report

Just downloaded the app into android studio and changed API_KEY, SESSION, TOKEN.
Two problems.

  1. If the session is already started in the web browser, android app is not connecting.
  2. If web browser is started after the app starts the video chat, I am getting the following error.

E/OTWrapper: Session: onError Unable to connect to a session that is already connected or unable to subscribe to a stream that is no longer in the session

It won't show anything and app freezes.

Couple of other issues noted

  1. BasicListener --> public void onConnected() getting called twice.
  2. mWrapper.getRemoteStreamStatus(remoteId).getType() this is throwing NPE.

Please help

Expected behavior

...

Actual behavior

E/OTWrapper: Session: onError Unable to connect to a session that is already connected or unable to subscribe to a stream that is no longer in the session.

Steps to reproduce

Launch the app, Click on Phone Icon, Then Launch Webbrowser which has same sessionid.

Crash log? Screenshots? Videos? Sample project?

Question or Feature Request

...

@ankitgupta394
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Hi Team,

I also facing connection issue in android. I am getting session publisher not found and camera failed error. But it was working fine before a week.

opentok3
error for opentok2

error for opentok

Please tell solution.
we are facing this issue on production please tell something for fix

@devwithzachary
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Contributor

There has been a new release of the Accelerator Core for Android and this sample app has been updated to use this. Please test with the latest versions and if you find any issue still remaining raise a new issue. Thank you!

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