OpenToonz Unexpectedly Crashed

[YuliaNikolskaya]

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Hello, I looked into the similar issues but not sure what solution to go with. I teach animation at middle school, and one of the students lost her 200+ drawings because of the unexpected software crash. I understand that we should check her Sandbox in order to restore saved frames ( I have not tried that yet). I just want to prevent it from happening to the others as we are about to finish the animation project. The OS is Windows. Thank you in advance.

[Mondaley]

(not a developer of the app)

It is amazing that OpenToonz is used for teaching others about related animation topics.

The software is well known for its crashes and it is still a work in progress finding the root of them all.

For that to happen, every bit of information related to how the unexpected error occurred is needed - the last actions taken before the crash, for example.

As you already know, everything goes to the "OpenToonz Stuff/sandbox" folder. I encourage you to check it and see what's saved and not. One advice I always give is to hit "ctrl"+"s" frequently in any software due to such situations.