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Class SessionData does not exist in Auth #6359

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rinkp opened this issue Nov 10, 2022 · 6 comments
Closed

Class SessionData does not exist in Auth #6359

rinkp opened this issue Nov 10, 2022 · 6 comments

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@rinkp
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rinkp commented Nov 10, 2022

In class.auth.php:1597 the class SessionData is still referenced. However in 47df2b4 this class was completely overhauled. Therefore this references a non-existing class and function.

@prbt2016
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Hello,

I was in the process of installation of OSticket 1.17.1 on Centos7 with PHP 8.0 , MYSQL 5.5, Apache 2.2.

However, after entering the db details and admin details and clicking Install gives a blank page and after checking Apache logs , the following error is thrown i.e :

[Fri Nov 11 01:08:00 2022] [error] [client {{IP-ADDRESS}}] 
PHP Fatal error:  Uncaught Error: Class "SessionData" not found in /{{PATH}}/{{TO}}/{{OSTICKET-DIR}}/include/class.auth.php:1597\n
Stack trace:\n#0 /{{PATH}}/{{TO}}/{{OSTICKET-DIR}}/include/class.signal.php(98): PasswordPolicy::cleanSessions(Object(Staff), NULL)\n
#1 /{{PATH}}/{{TO}}/{{OSTICKET-DIR}}/include/class.staff.php(302): Signal::send('auth.clean', Object(Staff), NULL)\n
#2 /{{PATH}}/{{TO}}/{{OSTICKET-DIR}}/setup/inc/class.installer.php(214): Staff->setPassword('{{PLAIN-TEXT-PASSWORD}}')\n
#3 /{{PATH}}/{{TO}}/{{OSTICKET-DIR}}/setup/install.php(52): Installer->install(Array)\n
#4 {main}\n  thrown in /{{PATH}}/{{TO}}/{{OSTICKET-DIR}}/include/class.auth.php on line 1597, referer: http:/{{URL}}/{{TO}}/{{OSTICKET-DIR}}/setup/install.php

Please fix this issue.

Regards.

@JediKev
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JediKev commented Nov 11, 2022

@prbt2016

The fix is already referenced above. Here is the link again:

Cheers.

@prbt2016
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Hello @JediKev ,

Thanks for your kind reply . When this patch is going to be launched?.
Any ETA for the same ?.

Cause many users would be facing the same issue.

Regards.

@nebulade
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We are also waiting on that fix to publish the next version of osTicket package for Cloudron :)

@JediKev
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JediKev commented Nov 14, 2022

@nebulade @prbt2016

We are making a maintenance release today or tomorrow. Please stay tuned.

Cheers.

@JediKev JediKev closed this as completed Nov 14, 2022
@prbt2016
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prbt2016 commented Nov 15, 2022

Hello @JediKev ,

Thanks a lot for the release 1.17.2 . The issue was fixed. 👍

Regards.

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