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Zyxel Owncloud deletes files after uninstalling !!! #2218

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eeco4poa opened this issue Jul 23, 2017 · 2 comments
Open

Zyxel Owncloud deletes files after uninstalling !!! #2218

eeco4poa opened this issue Jul 23, 2017 · 2 comments

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@eeco4poa
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eeco4poa commented Jul 23, 2017

Affected apps

Zyxel NSA 325 v2 Owncloud

Expected behaviour

Data not affected

Actual behaviour

Uninstalling Owncloud erases the Owncloud folder including the data folder !!!

Steps to reproduce

  1. On Zyxel 325 v2 install Owncloud
  2. Upload some file
  3. Uninstall Owncloud
  4. Reinstall Owncloud
  5. The file is gone

Server configuration

Operating system: XP

Web server:

Database:

PHP version:

ownCloud version: 7.0.3zypkg003

Client configuration

Browser:

Operating system:

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...
@eeco4poa eeco4poa reopened this Jul 23, 2017
@PVince81
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@eeco4poa did you try contacting Zyxel customer support ? This is unlikely to be an ownCloud server issue

@eeco4poa
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eeco4poa commented Jul 24, 2017

@PVince81: I think you are right. Better to contact Zyxel. Tnx a lot

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