Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

PDF Viewer in Web not displaying content #128

Closed
jclgs opened this issue Dec 16, 2016 · 8 comments
Closed

PDF Viewer in Web not displaying content #128

jclgs opened this issue Dec 16, 2016 · 8 comments

Comments

@jclgs
Copy link

jclgs commented Dec 16, 2016

Version: Owncloud 9.1

Here is the content of a PDF open from Adobe Reader.
image

Here is the same content of a PDF open with the PDF viewer in OwnCloud.
image

You can see the color is not the same and missing info.
Sorry, I cannot put more images because those contents are for internal business use.

What can cause that issue? Any idea?
Thanks

@jclgs
Copy link
Author

jclgs commented Jan 20, 2017

Discover the issue is only in Chrome. Firefox works well. IE works well too.

@jclgs
Copy link
Author

jclgs commented Jan 20, 2017

Also did a test with the Chrome Extension and the issue there too.

@jclgs
Copy link
Author

jclgs commented Jan 27, 2017

We found the issue.

The issue is related with Chrome only and when the PDF is using Symbol Layer. As soon as we unlink Symbol Layer and generate a new PDF, the second picture with missing information is now printing the text?

Is it possible to get Symbol Layer working in Chrome. It works in IE, Fifefox, Safari but not Chrome, one of the most use browser.

Waiting answer.
Thanks

@PVince81
Copy link
Contributor

PVince81 commented Feb 2, 2017

Please first try with the master version of the files_pdfviewer where the pdfjs library was updated. If that still doesn't work, might need to upgrade pdfjs again or submit a bug report directly to the pdfjs project.

@ghost
Copy link

ghost commented Feb 5, 2017

@jclgs @PVince81 Upstream report confirmed that those are bugs in Firefox and Chrome so this issue can be closed: mozilla/pdf.js#8019

@PVince81
Copy link
Contributor

PVince81 commented Feb 6, 2017

Hmm, but once they fix it we need to update the bundled pdfjs lib so it work in ownCloud too.

@PVince81
Copy link
Contributor

PVince81 commented Feb 6, 2017

ok closing as dup of #130

@PVince81 PVince81 closed this as completed Feb 6, 2017
@ghost
Copy link

ghost commented Feb 6, 2017

@PVince81

Hmm, but once they fix it we need to update the bundled pdfjs lib so it work in ownCloud too.

I might be wrong but if i'm reading mozilla/pdf.js#8019 correctly both issues are browser bugs in Chrome and Firefox so it might be not needed to update the bundled pdfjs.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants