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Problem
When I want to bring someone's attention to a ticket it is annoying to paste the link somewhere and have multiple clicks to send it to the person.
Solution
I want to be able to @mention someone and notify them in their desired channel that they've set. Either through Slack or email.
The text was updated successfully, but these errors were encountered:
Problem
When I want to bring someone's attention to a ticket it is annoying to paste the link somewhere and have multiple clicks to send it to the person.
Solution
I want to be able to @mention someone and notify them in their desired channel that they've set. Either through Slack or email.
The text was updated successfully, but these errors were encountered: