| layout | title | subtitle | section | status |
|---|---|---|---|---|
gsdm |
Government Service Design Manual |
Everything you need to build services to the Digital by Default standard |
guidance |
draft |
<p>
The <a href="http://publications.cabinetoffice.gov.uk/digital/">Government Digital Strategy</a> sets out how government will redesign its digital services to make them so straightforward and convenient that all those who can use them prefer to do
</p>
<p>
As part of this, the government have created the <a href="https://www.gov.uk/designprinciples">digital service design principles,</a>, which form the basis of the new strategy. These principles were developed and used in the design of <a href="https://www.gov.uk">www.gov.uk</a>, the main citizen facing website of the UK government.
</p>
<p>
All central government departments are committed to fulfilling the actions laid out in the Government Digital Strategy. This manual provides guidelines as to how this may be achieved.
</p>
<p>
current ways of working wrong. Seek to emulate best of web.
</p>
<p>
We should be aiming for this outcome: <a href="/digital-by-default">Digital by default standard</a>
</p>
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- Analytics skills What they do, and how to be a good one
- Design skills What they do, and how to be a good one
- Managing consultants/procured specialists What they do, and how to be a good one
- Procuring consultants and specialists What they do, and how to be a good one
- Security skills What they do, and how to be a good one
- Service manager What they do, and how to be a good one
- What a team looks like What they do, and how to be a good one
- Working environment What they do, and how to be a good one
- Alpha and beta warnings What they do, and how to be a good one
- Common actions What they do, and how to be a good one
- Copy in offline or Assisted Digital channels What they do, and how to be a good one
- Error messages What they do, and how to be a good one
- How to write What they do, and how to be a good one
- Reading ages What they do, and how to be a good one
- Style guide What they do, and how to be a good one
- Terms and conditions What they do, and how to be a good one
- Transactional microcopy What they do, and how to be a good one
- Words to avoid What they do, and how to be a good one
- Getting started What they do, and how to be a good one
- Accordion form What they do, and how to be a good one
- Buttons What they do, and how to be a good one
- Contact details What they do, and how to be a good one
- Emphasised form controls What they do, and how to be a good one
- Form anatomy What they do, and how to be a good one
- Hidden form controls What they do, and how to be a good one
- How to use What they do, and how to be a good one
- Panels What they do, and how to be a good one
- Progress indicator What they do, and how to be a good one
- Registration Form What they do, and how to be a good one
- Regular grid What they do, and how to be a good one
- Show and hide What they do, and how to be a good one
- Show and hide (animated) What they do, and how to be a good one
- Browser compatibility What they do, and how to be a good one
- Building prototypes What they do, and how to be a good one
- Colour palettes What they do, and how to be a good one
- Common pitfalls of design What they do, and how to be a good one
- Designing the information you collect What they do, and how to be a good one
- Design patterns What they do, and how to be a good one
- Design principals What they do, and how to be a good one
- Impact levels What they do, and how to be a good one
- Incorperating data into design What they do, and how to be a good one
- Legislative barriers to design What they do, and how to be a good one
- Page templates What they do, and how to be a good one
- SCSS repository What they do, and how to be a good one
- Shared asset libraries What they do, and how to be a good one
- Start and end of transaction pages What they do, and how to be a good one
- Typography What they do, and how to be a good one
- Understanding the security level What they do, and how to be a good one
- URL design What they do, and how to be a good one
- Configuring analytics tools What they do, and how to be a good one
- Defining KPIs What they do, and how to be a good one
- Implementing cost per transaction measure What they do, and how to be a good one
- Implementing customer satisfaction measure What they do, and how to be a good one
- Implementing transaction success metric What they do, and how to be a good one
- Setting performance goals over time What they do, and how to be a good one
- Assurance and accreditation What they do, and how to be a good one
- CSG approved procurement What they do, and how to be a good one
- Impact assessment What they do, and how to be a good one
- IT health check What they do, and how to be a good one
- Open standards and licencing What they do, and how to be a good one
- Code testing What they do, and how to be a good one
- Confirguration management What they do, and how to be a good one
- Domain names What they do, and how to be a good one
- Load and performance testing What they do, and how to be a good one
- Logins What they do, and how to be a good one
- Open source considerations What they do, and how to be a good one
- Penetration testing What they do, and how to be a good one
- Sandbox and staging servers What they do, and how to be a good one
- Available analytics tools What they do, and how to be a good one
- Blog software What they do, and how to be a good one
- Feedback and code review What they do, and how to be a good one
- Gcloud What they do, and how to be a good one
- Help desk What they do, and how to be a good one
- IRC group chat What they do, and how to be a good one
- Version control What they do, and how to be a good one
- Card sorting What they do, and how to be a good one
- Community user groups What they do, and how to be a good one
- Concept / alpha testing What they do, and how to be a good one
- Community user groups What they do, and how to be a good one
- Discussion guides What they do, and how to be a good one
- Ethnographic research What they do, and how to be a good one
- focus-groups / mini-groups and interviews What they do, and how to be a good one
- Guerilla testing What they do, and how to be a good one
- Heuristic evaluations What they do, and how to be a good one
- Introduction to user research What they do, and how to be a good one
- lab-based user research What they do, and how to be a good one
- Online omnibus surveying What they do, and how to be a good one
- Online research panels What they do, and how to be a good one
- Remote usability summative research What they do, and how to be a good one
- Same day user research What they do, and how to be a good one
- Sampling methodologies What they do, and how to be a good one
- Survey design What they do, and how to be a good one
- User research briefs What they do, and how to be a good one
- User research surveys What they do, and how to be a good one
- User research tools What they do, and how to be a good one