Can't pay with credit card

[psi-gh]

When paying with visa in sandbox mode i got alert about problem with connecting to PayPal, and in the console log i see

Request has failed with error:"INTERNAL_SERVICE_ERROR - Системная ошибка. Повторите попытку позже.
PayPal debugId: 2afbacf44599f"

On Android i saw the same bug.

[mattjacunski]

@psi-gh - Sorry you are seeing this issue. Since you provided the PayPal-Debug-Id, we are able to investigate internally. This looks like an internal service timed our before a response was received. This may have been a temporary situation - can you try the payment again on sandbox and let us know how it goes?

[tomwhipple]

Please also note that the credit card acceptance is only available in some countries.

[Nookaraju]

The same issue i did get while testing.
There is a problem communicating with the PayPal servers . Please try again."

here following is the console LOG:

Request has failed with error:"INTERNAL_SERVICE_ERROR - System error. Please try again later.
PayPal debugId: a927512b42a69"

Note: Tested using PayPalEnvironmentSandbox

[ppmtscory]

@Nookaraju - I'm seeing an internal timeout with that debug_id. Can you please try again and let me know the answer? Is this happening for every attempt or with every card used?

[Nookaraju]

Yes, its happening for every time i try to use "Charge Credit Card". And note that i am using sandbox test credit card details. If I use Pay with PayPal then working. The issue with Credit Cards attempts only it seems.

here is another LOG:
Builtin profile: PasteBoard (sandbox)
Mar 6 10:44:07 HB-iPod-41 : Request has failed with error:"INTERNAL_SERVICE_ERROR - System error. Please try again later.
PayPal debugId: 9dde3be4e8166"

[ppmtscory]

Thank you for the extra example. Let me dig into the logs a bit further and I will get back to you....

[ppmtscory]

There's been known issues with the test card number you are using in the past due to extreme overuse. Can you attempt another test card just to rule that out? You should be able to get a test card from one of your other sandbox accounts by going to developer.paypal.com > going to your test accounts list > selecting profile under one of the accounts > then selecting the funding tab to get the card number. You can use any exp date in the future as well as any csc value.

[jorge-sindelantal]

I am having this issue too, it's happening when I select pay with payPal and then it says checking this device... and then the error appears.

[braebot]

@jorge-sindelantal, can you provide more details about the error? The logcat output of the request that failed would be extremely helpful.

[wrutkowski]

Same error here. It is happening on production app. Tested on iPhone 4 with iOS 7.1.1 and iPhone 6+ with iOS 8.1

[tomwhipple]

@wrutkowski @jorge-sindelantal A fix to a downstream system was made & pushed live last night. Will you please re-try?

If the problem persists, please open a new issue. Thanks!

[tomwhipple]

BTW #217 tracks another symptom of the same problem.