Logging into NFL Game Pass failed

[sdstreams]

I keep getting "Logging into NFL Game Pass failed". I have an Int Game Pass Account. Tried uninstalling then reinstalling from the current GitHub link and still same issue.

Kodi.log: http://pastebin.com/JR4AXatB

[BaumSchorle]

@HenioH Seems like there is something wrong with your subscription, because we get this as a response from the GamePass servers: <code>noproductaccess</code>

It also says that you are US based and a Domestic GamePass user:

<isGPDomestic>true</isGPDomestic> 
<country>US</country>

Seems like the addon is not broke and works like expected. Please verify that you can access GamePass on their web-site.

[aqw]

@HenioH Any update on this? Otherwise I plan to close this soon as I'm pretty sure @BaumSchorle is right.

---Alex

[aqw]

@HenioH Closing. Please reopen if you still have this problem with the latest code.

---Alex

[dshenderson]

I am having the exact same problem. I'm able to log into Game Pass on my laptop to watch games, but not through the addon. I have checked all my login details are still entered correctly and my subscription is up to date.

[kaileu]

dshenderson please post a logfile

[dshenderson]

Here's the logfile:

kodilogfile.txt

[dshenderson]

Any update on this? This is still an existing issue. Thanks.

[kaileu]

pigskin]: No user name detected in Game Pass response.
09:54:20 T:139833288423168 NOTICE: [plugin.video.nfl.gamepass-0.8.1]: login failed

So it seems to be an error with your credentials or your connection but enable the debug information.

[dshenderson]

Thank you, @kaileu, for responding.

If you look a few lines above the lines you copied, you'll see the credentials are sent, and as the same credentials successfully log me in via the Flash app on my laptop, I don't think that's it.

Not sure what you mean by my connection. I've got a stable and very fast network connection. What about the connection do you think it might be?

One thing that caught my eye is that the credentials are being sent as CDATA, but that wasn't the case with HenioH's credentials. Could this be the source of the problem and, if so, what could be causing that?

[kaileu]

The problem is that the error is not shown the line i posted references a file which we cant see because you didn't turn on the addon debbugging and the kodi debugging features.
You have to enable it and repost a log.
If you can upload it via http://xbmclogs.com it would be easier to read.

[dshenderson]

@kaileu, debugging should have been turned on. I've turned it on again and reposted log: http://xbmclogs.com/pjs4uyazi. Thanks.

[emilsvennesson]

What kind of subscription do you have? Could you please login to Game Pass using your browser, go to http://gamepass.nfl.com/nflgp/servlets/simpleconsole and post your XML response (press Ctrl+U).

[dshenderson]

@DAhlstrom, XML is attached. Thanks.

gamepass_xml.txt

[emilsvennesson]

Well, everything looks fine there... For some reason, you're getting an empty response when requesting the simpleconsole URL from the plugin.

Are you using a DNS service/proxy/etc to circumvent the UK blackouts? Could you also try the plugin on your PC to verify that you have the same issue there?

[ralyodio]

if you have trouble logging in (ie: it doesn't work at all) try using viperdns.com to see if its a geo-blackout issue.

[dshenderson]

@DAhlstrom, bingo! It was a DNS issue. I didn't realise my OpenElec box was pointing to the Unblock-Us servers and my laptop wasn't, hence the discrepancy. I fixed this and now the app works. Apologies for taking up everyone's time, and many thanks for your help!