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When I connect the Brother QL-800 to my Ubuntu 18.04 installation, the device appears as a mass storage device, rather than a printer. As a result, brother_ql does not list it as an available device. This occurs whether or not I have installed the Linux printer drivers. How can I tell Ubuntu to recognise the USB device as a printer rather than mass storage? Here is the output of lsusb -v for this device:
Bus 001 Device 016: ID 04f9:209e Brother Industries, Ltd
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x04f9 Brother Industries, Ltd
idProduct 0x209e
bcdDevice 1.00
iManufacturer 1
iProduct 2
iSerial 3
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 0
The text was updated successfully, but these errors were encountered:
I found the problem! I had the "Editor Lite" option enabled on the printer itself which is apparently a way to distribute the Windows / MacOS software by appearing as a removable drive. Disconnecting the printer, pressing the "Editor Lite" button so that the green light is off and then re-connecting the printer allowed it to appear as a printer device rather than a USB device.
When I connect the Brother QL-800 to my Ubuntu 18.04 installation, the device appears as a mass storage device, rather than a printer. As a result, brother_ql does not list it as an available device. This occurs whether or not I have installed the Linux printer drivers. How can I tell Ubuntu to recognise the USB device as a printer rather than mass storage? Here is the output of lsusb -v for this device:
The text was updated successfully, but these errors were encountered: