Sign in problem Android

[sliterod]

Hello. Lately I have some problems when I want to sign in on any Android device.
Even after upgrading the plugin, the error is still there. This is what it says:
"Unable to retrieve application xxxxxxxxxxxx from network.
Application ID xxxxxxxxxxxx is not associated with package com.company.game. Check the application ID in your manifest."

And the console output says:
09-03 17:57:17.980: I/Unity(9048): [Play Games Plugin DLL] GHM/GameHelperListener got onSignInFailed, origin 1001, notifying GHM.
09-03 17:57:17.980: I/Unity(9048):
09-03 17:57:17.980: I/Unity(9048): (Filename: ./artifacts/AndroidManagedGenerated/UnityEngineDebug.cpp Line: 49)
09-03 17:57:17.980: I/Unity(9048): [Play Games Plugin DLL] GHM got onSignInFailed, origin 1001, notifying AndroidClient.
09-03 17:57:17.980: I/Unity(9048):
09-03 17:57:17.980: I/Unity(9048): (Filename: ./artifacts/AndroidManagedGenerated/UnityEngineDebug.cpp Line: 49)
09-03 17:57:17.980: I/Unity(9048): [Play Games Plugin DLL] GHM got onSignInFailed from Sign In Helper. Showing error message.
09-03 17:57:17.980: I/Unity(9048):
09-03 17:57:17.980: I/Unity(9048): (Filename: ./artifacts/AndroidManagedGenerated/UnityEngineDebug.cpp Line: 49)
09-03 17:57:18.097: I/Unity(9048): [Play Games Plugin DLL] Error message shown.
09-03 17:57:18.097: I/Unity(9048):
09-03 17:57:18.097: I/Unity(9048): (Filename: ./artifacts/AndroidManagedGenerated/UnityEngineDebug.cpp Line: 49)
09-03 17:57:18.097: I/Unity(9048): [Play Games Plugin DLL] AndroidClient got OnSignInFailed.
09-03 17:57:18.097: I/Unity(9048):
09-03 17:57:18.097: I/Unity(9048): (Filename: ./artifacts/AndroidManagedGenerated/UnityEngineDebug.cpp Line: 49)
09-03 17:57:18.097: I/Unity(9048): [Play Games Plugin DLL] AUTH: FAILED!
09-03 17:57:18.097: I/Unity(9048):
09-03 17:57:18.097: I/Unity(9048): (Filename: ./artifacts/AndroidManagedGenerated/UnityEngineDebug.cpp Line: 49)
09-03 17:57:18.097: I/Unity(9048): [Play Games Plugin DLL] AUTH: Calling auth callback: success=False
09-03 17:57:18.097: I/Unity(9048):
09-03 17:57:18.097: I/Unity(9048): (Filename: ./artifacts/AndroidManagedGenerated/UnityEngineDebug.cpp Line: 49)

09-03 17:57:30.363: I/Unity(9048): [Play Games Plugin DLL] GHM/GameHelperListener got onSignInFailed, origin 1000, notifying GHM.
09-03 17:57:30.363: I/Unity(9048): (Filename: ./artifacts/AndroidManagedGenerated/UnityEngineDebug.cpp Line: 49)
09-03 17:57:30.378: I/Unity(9048): [Play Games Plugin DLL] GHM got onSignInFailed, origin 1000, notifying AndroidClient.
09-03 17:57:30.378: I/Unity(9048): (Filename: ./artifacts/AndroidManagedGenerated/UnityEngineDebug.cpp Line: 49)
09-03 17:57:30.378: I/Unity(9048): [Play Games Plugin DLL] AndroidClient got OnSignInFailed.
09-03 17:57:30.378: I/Unity(9048): (Filename: ./artifacts/AndroidManagedGenerated/UnityEngineDebug.cpp Line: 49)
09-03 17:57:30.378: I/Unity(9048): [Play Games Plugin DLL] Normal OnSignInFailed received.

I know that the tester accounts are not the problem, because in iOS I can sign in without problems.

Any idea of what can I do? Thanks in advance.

[licensesRHI]

I'm receiving identical errors during development. Some devices have a 100% repro rate, while others work intermittently. Not sure what the cause is.

[ToddKerpelman]

Hmm... let me ask our engineers here if they know what's up. I suspect it might be at the platform level...

[ToddKerpelman]

For those of you having problems, some follow-up questions from our engineers:

1. What version of the Unity plugin are you using?
2. What application ID/package is this for? Have you verified that the combination is correctly set up, and matches the manifest?
3. What percentage of accounts is this happening for? All accounts? Or only tester accounts? (Or are you still in unpublished phase and only using tester accounts?)

(If you don't feel like posting the AppID / package publicly, you can email to to me at toddkerp@gmail.com.)

[ajaybirla]

Hiii Todd,

I am also facing same issue,

Details :

Unity3D Version: 4.5.2f1
Google Play Game Services Plugin Version: 0.9.02 (Package Name: GooglePlayGamesPlugin-0.9.04)
Device: Moto G

My game is still unpublished and we are using testing accounts. It is happening to all accounts.

[ToddKerpelman]

Is there anybody encountering this problem who'd be willing to share an apk with us, so we can test it? You can send it to the email address above.

[sliterod]

@ToddKerpelman, check your email. I've sent you an APK

[ToddKerpelman]

Hey, gang!

Long-overdue update: We think we know the source of this problem. For those of you who are experiencing this issue, we suspect it's because you published and then unpublished your application. Does that sound right?

If so, we should have a fix for it server-side, and it should be coming out later this week.

[sliterod]

@ToddKerpelman, yes in fact, in my particular case, we did exactly as you describe. Thanks for all the help, I'll be checking later to download the update.

[ToddKerpelman]

Sure -- this particular update should be server-side, so no downloading required. That said, I think you can work around the issue now by re-publishing your game.

[claywilkinson]

Closing. Please open a new issue if this is unresolved.

[karthikeyan001]

Remove all account in Gmail except one account for testing purpose then check that working