www.DOMAIN.tld results in "Site get failure: Site does not exist"

[sebastiande]

I can only run the tool for domain without www. prefix.
So if I open the Website with www. prefix I get the browser error because the certificat is only installed for DOMAIN.tld.

If I run letsencrypt with -d domain.tld -d www.domain.tld I get the error "Site get failure: Site does not exist"

What can I do to install certificate for www.domain.tld and domain.tld ?

[bejonwe]

+1 I have the same problem.

[revokedaccount]

i also ran into the same problem: I am using a certificate with domain.tld and www.domain.tld for each website in plesk. Only the domain.tld is working.

[djimno]

me too

[sebastiande]

still exists in the plesk extension as the extension only creates certificates for domain.tld and not for www.domain.tld

[djimno]

Its right. After update of the plesk ext the error still exist. It is not posible to creat the certificates for www.domain.tld

[djimno]

Pls open the issue again

[sibprogrammer]

"www" prefix fix had clashed with other functionality and had been rolled back in last minute before publication. We've another idea to add option and allow explicitly define if "www" prefix is needed or not. Please wait for fix in the future releases.

[xgin]

As a workaround for the extension use sudo -u psaadm bash /usr/local/psa/admin/plib/modules/letsencrypt/scripts/le-run -d domain.tld -d www.domain.tld
Do not run it without sudo, it becomes inoperable by Plesk.
The CLI interface is not pretty, we should improve it next version.
And sure the issue should be fixed in UI.

[cutzenfriend]

+1 for a fast fix. Same issue here.

[discostur]

+1 having the same problem

[djimno]

It works fine now

[nicosmuts]

CLI workaround is working, thanks for the fix.

Looking forward seeing it in the UI.

[xgin]

The issue is completely fixed with checkbox in UI.
Check the extension version 1.1