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[BUG] - Files not being saved to the correct directory #257

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tania010 opened this issue Sep 28, 2023 · 2 comments
Open
1 task done

[BUG] - Files not being saved to the correct directory #257

tania010 opened this issue Sep 28, 2023 · 2 comments
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@tania010
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  • I have searched the existing issues for a similar bug and it does not exist!

PlexRipper version

v0.14.0-DEV.1

Platform

Windows

Browsers

Firefox

Description

once the file parts are downloaded and merged into one, the file is not saved to the directory on the PC. Instead it's saved inside the docker volume, then it can be moved to he PC directory by "Save as" option in the volume option. the directories were set during setup according to the installation instructions.
i have NOT set directories again INSIDE plexripper (localhost:7000) if that makes a difference.

Reproduction steps

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Screenshots

![DESCRIPTION](LINK.png)

Logs

no relevant logs. It just saves the file to M:media-storage\
@tania010 tania010 added the bug Something isn't working label Sep 28, 2023
@SmokelessLlama
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SmokelessLlama commented Oct 12, 2023

I'm having this same problem, Did you find a fix?

@frosit
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frosit commented Nov 1, 2023

This issue does not have enough information for me to pinpoint the problem (but it seems we can improve on our issue template).

I assume you followed the documentation for Windows step by step? I would like to mention that if you want stability, don't use a container tagged "dev".

So assuming you installed the container using Docker Desktop on Windows and pulled it from Docker hun and you have the "WSL2 based engine" enabled and you have configured your container exactly as described like below/the docs?

mounts

Where you did not leave the input boxes blank on the left side under volumes but set up paths like in the image above?

Because that's pretty important, the boxes on the left can be set to any path in your Windows environment. The paths/mappings may be a bit confusing, planning to do some work on that but for me it's working so here's how it looks for me.

  • Downloads Path = /Downloads
  • Movies Path = /Movies
  • TV-Show Path = /TvShows

These are container paths, unless you altered the container, you want it like this. Verify your setup with my screenshots.

Screenshot 2023-11-01 232702
Screenshot 2023-11-01 232603-2

If that doesn't do the trick, try switching to the "latest" tag instead of dev, it's usually more stable. And if that does not help, please provide some screenshots like I did and preferably share the output from Docker inspect as it helps me to verify everything was setup correct. You can find the inspect screen in Docker Desktop after clicking on the running plexiripper container, it looks like this:

Screenshot 2023-11-01 233240

@frosit frosit self-assigned this Nov 1, 2023
@JasonLandbridge JasonLandbridge added this to the Docker Deploy milestone Nov 12, 2023
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