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in my setup automatic tickets are getting created through 'webservice' plugin. But the ticket ids are not reflecting on additional field table (glpi_plugin_fields_ticketadditionalinfos in my case ) in glpi database, while manually created tickets are visible in table. PFB for details
Operating system: Linux 3.10.0-1160.15.2.el7.x86_64
PHP: 7.4.19
Web: Apache/2.4.6 () OpenSSL/1.0.2k-fips PHP/7.4.19 ()
DB: MariaDB Server V-10.4.4
The text was updated successfully, but these errors were encountered:
saumyajit
changed the title
ticket created through webservice is not reflecting on additional field table in glpi
auto-ticket created through webservice is not reflecting on additional field table in glpi
May 28, 2021
Hi,
in my setup automatic tickets are getting created through 'webservice' plugin. But the ticket ids are not reflecting on additional field table (glpi_plugin_fields_ticketadditionalinfos in my case ) in glpi database, while manually created tickets are visible in table. PFB for details
ERROR: No query specified
MariaDB [glpi955]>
the user, used to create auto ticket is having 'Admin' profile assigned & have 'Write' access on the plugin.
kindly validate what's getting wrong here
### Plugin details
The text was updated successfully, but these errors were encountered: