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keynote

“When art critics get together they talk about Form and Structure and Meaning. When artists get together they talk about where you can buy cheap turpentine.” - attributed to Pablo Picasso

  • This is a "turpentine" conference
  • we're looking for product comments and suggestions
  • what problem's we'd like to see someone solve

Patrick Collison, Stripe CEO

Stripe 2018 year in review

Mission: grow the GDP of the internet.

Strategy: help technology companies of every size build better businesses. Stripe wants to support small startups.

  • 100,000+ businesses on Stripe, now 1M+
  • 84% of american adults used Stripe
  • 200 million API requests per day: we can't run everything through an eventually consistent caching layer
  • they forked Ruby bc they want to offer type checking
  • security and privacy infrastructure
  • industry leading availability
  • 1,300 people
  • 1 product HQ is going to turn into 4 global product/eng hubs: SF, Seattle, Singapore, Dublin
  • They want to build their product physically close to markets they want to focus on.

New interesting features:

  • Connect Payouts
  • Billing and recurring revenue infrastructure is a big priority for the Stripe team
  • Radar + Radar for Fraud Teams
  • Global payments and treasury network

David Singleton, Head of Product and Engineering

  • Billing, Connect, Payments, Sigma, Radar
  • Want to help accelerate the movement of money
  • Web 2.0, but we have 1.0 purchase experiences
  • Top 72/100 commerce sites have errors in their checkout flow
  • They launched Stripe elements last year.
  • New Stripe checkout, considering Europe's new SCA regulatory requirements
  • New Stripe Terminal, provide more unified global coverage for in store payments, demo with Stripe Press
  • Stripe Issuing: programmatically control how money is spent. Granular control with programmatic spending limits.
    • Technology, Regulatory, Contractual, Ecosystem (opaque system among banks, processors)
    • Does this mean Stripe is a bank now? Since it can programmatically issue cards.
    • Is it a VISA card? What is the card network? How does this affect my credit score?
    • Stripe example: https://rocketrides.io/
    • https://github.com/stripe/stripe-connect-rocketrides
    • gogocards?
    • not traditional credit cards: fully programmable, including authorization controls
    • programmatically issue and distribute money in the physical world
    • Swing by office hours to demo the issuing cards
  • Extending the Stripe platform to the physical world is a major initiative for Stripe this year
  • They have a global payments and treasury network: I'm very interested in the infrastructure of this.

Claire Hughes Johnson, COO

  • built Google's adwords network
  • online commerce still lives in a world with brittle integrations, especially when it comes to physical purchases
  • it's time for commerce to be as agile as marketing (think a/b testing ad campaigns and progammatically optimizing ad campaigns)
  • IT / Risk + Finance / Support
    • number of people who need access to Stripe grows
    • granular roles and permissions in the Stripe dashboard
    • support for SAML and single sign on
    • Stripe Radar has blocked 4 Billion in fraud
    • There's a 90% chance Stripe has seen the credit card before
    • Early Stripe was well known for the quality of its support
  • Dan Chadre, Mindbody
    • A fitness apps company that realized it should be a payments company
    • 19 areas in the application that take payment, expanding ot Singapore
    • Ability to have a single point of integration has just never existed
    • "omnichannel commerce experience"
    • Make payments the experience, not something we have to do as a side effect

Patrick Closing Words

  • Billing, Connect, Terminal, Payments, Issuing, Sigma, Radar -> all backed by Stripe's Global Payments and Treasury Network
  • There are novel kinds of billing coming about: payments is part of the product experience.
  • Scaling products globally is what Stripe is committed to. "Infrastructure for Globalization"