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No Access: Failure, Unable to verify administrator account existence #21

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tobiaswx opened this issue Oct 6, 2020 · 0 comments
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@tobiaswx
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tobiaswx commented Oct 6, 2020

Issue

I just tried (several times) to deploy portainer via helm on my Kubernetes cluster. After starting it I don't have the possibility to create an administrator account. Database file is created in the PV. The log of the portainer pod is almost completely empty. I am attaching all kinds of information that could help finding the cause of the error to this issue.

Many thanks in advance

Note: The timestamps may confuse something that causes my MacBook to be configured with a different time zone than the server

Helm values file (portainer.yaml in my case)

service:
  type: ClusterIP

ingress:
  enabled: true
  certManager: true
  annotations: 
    cert-manager.io/cluster-issuer: letsencrypt
    kubernetes.io/ingress.class: nginx
  hosts:
    - host: ** domain removed **
      paths:
        - path: /
  tls:
    - hosts:
        - ** domain removed **
      secretName: portainer-tls

# Volume on Nfs Server
persistence:
  size: "25Gi"

Result of Helm Installation:

Bildschirmfoto 2020-10-06 um 23 04 46

Portainer WebApp

Bildschirmfoto 2020-10-06 um 23 01 34

Portainer Pod Log

2020-10-06T21:10:20.687275304Z 2020/10/06 21:10:20 Starting Portainer 2.0.0 on :9000
2020-10-06T21:10:20.687363185Z 2020/10/06 21:10:20 server: Reverse tunnelling enabled
2020-10-06T21:10:20.687411390Z 2020/10/06 21:10:20 server: Fingerprint 9f:09:27:51:0c:02:f1:68:f8:5d:23:f7:43:bc:58:cd
2020-10-06T21:10:20.687419634Z 2020/10/06 21:10:20 server: Listening on 0.0.0.0:8000...
2020-10-06T21:10:20.688052006Z 2020/10/06 21:10:20 [DEBUG] [chisel, monitoring] [check_interval_seconds: 10.000000] [message: starting tunnel management process]

PV Content

drwxrwxrwx  5 root   root    4096 Oct  6 23:00 .
drwxrwxrwx 10 nobody nobody  4096 Oct  6 22:59 ..
drwx------  2 root   root    4096 Oct  6 23:00 bin
drwx------  2 root   root    4096 Oct  6 23:00 compose
-rw-r--r--  1 root   root     389 Oct  6 23:10 config.json
-rw-------  1 root   root   65536 Oct  6 23:10 portainer.db
-rw-------  1 root   root     227 Oct  6 23:00 portainer.key
-rw-------  1 root   root     190 Oct  6 23:00 portainer.pub
drwx------  2 root   root    4096 Oct  6 23:00 tls
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