Issues with removing contacts

[tombauer]

We are evaluating a solution to send newsletters with Craft CMS. The Plugin (Campaign & Campaign Pro) seam exact what we are looking for. But we have found some issues on it:

• When we remove a contact (xy@xy.ch) and try to add the same contact (xy@xy.ch) again it says, that the email with xy@xy.ch is already used

• When we sendout a campaign and a contact open this email, it shows the correct report (opend 1). But, when we remove this user, it shows up an error on the report

We are running latest Version of Craft/Campaign/Campaign Pro.

Thanks for your help.

Best regards from Switzerland
Thomas

PS: It's great to have a integrated campaign solution in Craft CMS :-)

[putyourlightson]

Hi Thomas and thanks for reporting this. It sounds like there is an issue with deleting contacts but I can't replicate either of your issues locally. You say "remove user", am I correct in assuming that you mean you are remving the contact? Can you please walk me through the specific steps you took to get the error message? If you have a staging server that I can access and test on then please send credentials to info@putyourlightson.net and I'll take a closer look. What exact version of Craft are you using?

[tombauer]

Thanks again for your Help, with the newest version there are no more problems. I will continue to test it now.

[putyourlightson]

Glad to hear it!

[krizzzly]

still experiencing this issue, the contact gets deleted from the mailinglist in CP, but it persists in db in "elements" and "campaign_contacts" and "campaign_contacts_mailinglists" and therefore it cannot get added again.

Craft CMS: Pro 3.1.19
Campaign: 1.7.0

[krizzzly]

Hallo again, i found the reason for the behaviour in #52 . But for the business case we have, we will need a hard delete, so i will write a patch, but it would be better to have a functionality for that in future. Thx

[krizzzly]

i have found a solution for now which is application-wide:

in general.php, global settings
'softDeleteDuration' => 1,
and in app.php
'components' => [ 'gc' => [ 'probability' => 1000000 ], ],

https://docs.craftcms.com/v3/gc.html

[putyourlightson]

Thanks for posting your workaround. We'll add a solution in the next release.