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Account recovery request #1300

Closed
2 tasks done
florimondmanca opened this issue Sep 3, 2021 · 4 comments
Closed
2 tasks done

Account recovery request #1300

florimondmanca opened this issue Sep 3, 2021 · 4 comments
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account-recovery Users needing assistance with account recovery

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@florimondmanca
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florimondmanca commented Sep 3, 2021

PyPI Username

florimondmanca

Reason for request

Lost 2FA authentication app or security token

Hi folks, I am filing this issue as I'm unable to log in now due to 2FA mishaps. I changed password managers recently, I had setup 2FA via the old one and didn't store recovery codes offline (they were also in the manager password manager). So when I cancelled the old subscription I lost it all…

Could you help me out? Thank you!

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@aljinovic
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Hello, any news here maybe?

@florimondmanca
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Hi team,

I unblocked the situation for some repos by creating a new account. I would still like to regain access to florimondmanca, but at least now I can move things forward.

Thanks!

@ewdurbin ewdurbin added this to New/Triage in Account Recovery via automation Nov 8, 2021
@ewdurbin
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ewdurbin commented Nov 8, 2021

Contacted via primary email address on the account, please read the instructions and reply to proceed with recovery.

@ewdurbin ewdurbin moved this from New/Triage to Verification in Process in Account Recovery Nov 8, 2021
@ewdurbin
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ewdurbin commented Nov 9, 2021

Confirmation complete. 2FA has been reset and a password reset issued, you should be able to regain access to your account after completing the password reset.

PyPI now supports generating 2FA recovery codes, please read more here to generate and store recovery codes for your account.

@ewdurbin ewdurbin closed this as completed Nov 9, 2021
Account Recovery automation moved this from Verification in Process to Complete Nov 9, 2021
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account-recovery Users needing assistance with account recovery
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3 participants