Installation ends prematurely

[anamh0001]

BPO	1085208
Nosy	@loewis
Files	python24_installbug.JPG: Python 2.4 installation error final screen python.log: python 2.4 installation msi log file

^{Note: these values reflect the state of the issue at the time it was migrated and might not reflect the current state.}

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GitHub fields:

assignee = 'https://github.com/loewis'
closed_at = <Date 2005-05-11.05:39:59.000>
created_at = <Date 2004-12-14.16:18:49.000>
labels = ['expert-installation']
title = 'Installation ends prematurely'
updated_at = <Date 2005-05-11.05:39:59.000>
user = 'https://bugs.python.org/anamh0001'

bugs.python.org fields:

activity = <Date 2005-05-11.05:39:59.000>
actor = 'loewis'
assignee = 'loewis'
closed = True
closed_date = None
closer = None
components = ['Installation']
creation = <Date 2004-12-14.16:18:49.000>
creator = 'anamh0001'
dependencies = []
files = ['1536', '1537']
hgrepos = []
issue_num = 1085208
keywords = []
message_count = 8.0
messages = ['23698', '23699', '23700', '23701', '23702', '23703', '23704', '23705']
nosy_count = 3.0
nosy_names = ['loewis', 'anamh0001', 'tungwaiyip']
pr_nums = []
priority = 'normal'
resolution = 'fixed'
stage = None
status = 'closed'
superseder = None
type = None
url = 'https://bugs.python.org/issue1085208'
versions = ['Python 2.4']

[anamh0001]

Test machine:
Pentium 4M 1.7Ghz
Win XP Pro w/ SP2
512Mb RAM
30Gb HD
.Net Framework 1.0 and 1.1
Windows Scripting Host 5.6

After double clicking the installation file. It proceeds to
act like any other Windows Installer. After accepting
c:\Python24 as the install directory, I am presented with
this screen saying that there was an error and that the
installation has ended prematurely.

FYI, I tried to install over Python 2.3 (as in upgrade) but
I got the same error. So I proceeded to uninstall Python
2.3 and other installed libraries. I then restarted the PC
and tried to install Python 2.4 again. This bug is the
symptom of this second try.

Please find the screenshot attached showing the final
screen.

[loewis]

Logged In: YES
user_id=21627

Can you please run

msiexec /i python-2.4.msi /l*v python.log

and attach the resulting python.log (do NOT paste it into
the SF comment box).

[anamh0001]

Logged In: YES
user_id=1178107

Please find the msi log file attached.

I managed to pinpoint the area where it breaks.. It's failing
on CheckDir with an error 2896.

-----
MSI (c) (88:54) [09:50:38:430]: Doing action: CheckDir
Action start 09:50:38: CheckDir.
MSI (c) (88:3C) [09:50:38:440]: Cloaking enabled.
MSI (c) (88:3C) [09:50:38:440]: Attempting to enable all
disabled priveleges before calling Install on Server
MSI (c) (88:3C) [09:50:38:440]: Connected to service for CA
interface.
MSI (c) (88:88) [09:50:38:580]: Entering
MsiProvideComponentFromDescriptor. Descriptor: 2eAq^]D2g
(8V7Xaq(hoRIngresDBMS>M5KDYSUnf(HA*L[xeX)y, PathBuf:
1C4F348, pcchPathBuf: 1C4F344, pcchArgsOffset: 1C4F2A4
MSI (c) (88:88) [09:50:38:580]:
MsiProvideComponentFromDescriptor called for component
{997FA962-E067-11D1-9396-00A0C90F27F9}: returning
harcoded oleaut32.dll value
MSI (c) (88:88) [09:50:38:580]:
MsiProvideComponentFromDescriptor is returning: 0
Action ended 09:50:38: CheckDir. Return value 3.
MSI (c) (88:54) [09:50:38:921]: Note: 1: 2262 2: Error 3: -
2147287038
DEBUG: Error 2896: Executing action CheckDir failed.
The installer has encountered an unexpected error installing
this package. This may indicate a problem with this package.
The error code is 2896. The arguments are: CheckDir, ,
Action ended 09:50:38: SelectDirectoryDlg. Return value 3.
MSI (c) (88:94) [09:50:38:931]: Doing action: FatalError
Action start 09:50:38: FatalError.
Action 09:50:38: FatalError. Dialog created
Action ended 09:50:39: FatalError. Return value 2.
Action ended 09:50:40: INSTALL. Return value 3.
MSI (c) (88:94) [09:50:40:012]: Destroying RemoteAPI
object.
MSI (c) (88:3C) [09:50:40:012]: Custom Action Manager
thread ending.

[loewis]

Logged In: YES
user_id=21627

Can you please try the following things?

1. Run the script

========== SNIP ============
Function CheckDir()
Set FSO = CreateObject("Scripting.FileSystemObject")
if FSO.FolderExists("c:\python24") then
wscript.echo "1"
else
wscript.echo "0"
end if
End Function

CheckDir()
============= SNIP 

==============

in wscript.exe (i.e. save it into c:\x.vbs, then run c:\x.vbs)

2. Report the version of

C:\WINDOWS\SYSTEM32\wscript.exe

(5.6 is too imprecise - could it be that you have 5.6.0.8820?)

3. Install VBScript, from

http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943
-7E4B-4622-86EB-95A22B832CAA&displaylang=en

[anamh0001]

Logged In: YES
user_id=1178107

BUG FIXED -- solution below.

BTW I actually thought the installer was looking for
c:\python24. So I created the folder before running the
installer again. But it didnt work.

When I ran the script. It returned this error: I used cscript.

c:\x.vbs(2, 7) (null): The specified module could not be found.

2. The version of wscript and cscript is 5.6.0.8825
3. This is latest version because I read that installing the
   latest version of scripting host fixes installation problems.

---

I managed to fix it. I registered scrrun.dll by typing:
regsvr32 c:\windows\system32\scrrun.dll

Thanks for all the help..

[loewis]

Logged In: YES
user_id=21627

This is fixed for 2.4.1, which will not require VB anymore.

[tungwaiyip]

Logged In: YES
user_id=561546

Having previously sucessfully installer Python 2.4. I run into
this same error with both 2.4 and 2.4.1.msi on a new
computer. Running x.vbs gives me 0. Doing

regsvr32 c:\windows\system32\scrrun.dll

does not help. cscript shows version info below:

Microsoft (R) Windows Script Host Version 5.6
Copyright (C) Microsoft Corporation 1996-2001. All rights
reserved.

I have captured a log file but perhaps I'm not the orginator of
this bug I don't seems to have the capability to upload it.

[loewis]

Logged In: YES
user_id=21627

This can't be the same bug (maybe the same symptom), so
please submit a new bug report.