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python 3.6.2 installation failed 0x80070002 error #75715

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roie mannequin opened this issue Sep 20, 2017 · 3 comments
Closed

python 3.6.2 installation failed 0x80070002 error #75715

roie mannequin opened this issue Sep 20, 2017 · 3 comments

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@roie
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Mannequin

roie mannequin commented Sep 20, 2017

BPO 31534
Nosy @pfmoore, @tjguk, @zware, @zooba
Files
  • [Python 3.6.2 (64-bit)_20170920180757.log](https://bugs.python.org/file47158/Python%203.6.2%20%2864-bit%29_20170920180757.log "Uploaded as hello, i have windows 7 with 64 bit os. i download the files: Python 3.6.2 - 2017-07-17: Windows x86-64 web-based installer Windows x86-64 executable installer. i clicked run as admin when i tried each one of them. in the setup window,i clicked on "install now". it started loading and then showed "setup failed":"0x80070002- the system cannot find the file specified". i add the log file for more information. can you please help me figure it out? at 2017-09-20.15:59:48 by roie")
  • Note: these values reflect the state of the issue at the time it was migrated and might not reflect the current state.

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    GitHub fields:

    assignee = None
    closed_at = <Date 2019-08-02.22:47:01.180>
    created_at = <Date 2017-09-20.15:59:49.190>
    labels = ['OS-windows']
    title = 'python 3.6.2 installation failed 0x80070002 error'
    updated_at = <Date 2019-08-02.22:47:01.180>
    user = 'https://bugs.python.org/roie'

    bugs.python.org fields:

    activity = <Date 2019-08-02.22:47:01.180>
    actor = 'steve.dower'
    assignee = 'none'
    closed = True
    closed_date = <Date 2019-08-02.22:47:01.180>
    closer = 'steve.dower'
    components = ['Windows']
    creation = <Date 2017-09-20.15:59:49.190>
    creator = 'roie'
    dependencies = []
    files = ['47158']
    hgrepos = []
    issue_num = 31534
    keywords = []
    message_count = 3.0
    messages = ['302630', '302769', '321941']
    nosy_count = 6.0
    nosy_names = ['paul.moore', 'tim.golden', 'zach.ware', 'steve.dower', 'roie', 'malopet']
    pr_nums = []
    priority = 'normal'
    resolution = 'out of date'
    stage = 'resolved'
    status = 'closed'
    superseder = None
    type = None
    url = 'https://bugs.python.org/issue31534'
    versions = ['Python 3.6']

    @roie
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    roie mannequin commented Sep 20, 2017

    hello,

    i have windows 7 with 64 bit os.
    i download the files:
    Python 3.6.2 - 2017-07-17:
    Windows x86-64 web-based installer
    Windows x86-64 executable installer.
    i clicked run as admin when i tried each one of them.

    in the setup window,i clicked on "install now".
    it started loading and then showed "setup failed":"0x80070002- the system cannot find the file specified".
    i add the log file for more information.
    when i searched on the internet, i didn't manage to draw information needed for solution on this matter.
    can you please help me figure it out?

    @zooba
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    zooba commented Sep 22, 2017

    If you look in your %TEMP% directory, there should be more log files near the one you attached (most of the filename will be the same).

    Could you zip them up and attach all of them here? I think there's some information in one of the others that I'll need to see.

    Also, you shouldn't have to run this installer as admin. If you are not planning to install for all users on your machine (and according to the log, you did not select that option), then it may work better if you just run it as yourself.

    @malopet
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    malopet mannequin commented Jul 19, 2018

    same error on
    windows 10 64bit
    python 3.6.4

    windows user (from windows installation) was named ' pc' - a space as first character. In the log file most paths were c:\users\ pc\... but there was one c:\users\PC~1\... folowing some error. I didnt make a copy, sorry. I hope this hints for resolving it.

    I reinstalled windows with user 'pc' and all was good.

    @zooba zooba closed this as completed Aug 2, 2019
    @ezio-melotti ezio-melotti transferred this issue from another repository Apr 10, 2022
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