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Fix for not getting search results on Mac- how to implement into plugins/qBittorrent? #187

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tvqt opened this issue Dec 19, 2021 · 11 comments

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@tvqt
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tvqt commented Dec 19, 2021

Hi everyone,

I was having some issues with search within qbittorrent, and I managed to find a fix- I included it below- how can this be pushed to people using Mac?

Background
I was getting results with some plugins, such as limetorrents, but not others, such as bt4g. Bt4g worked from the command line, and after downloading source files, I narrowed the problem down to the SSL certificates used by Python.

Solution
Run the "Install Certificates.command" file within the Python folder in Applications (in my case, it was called Python 3.9, if you are using a different version, it might be a different number). Alternatively, run this in Terminal:

/Applications/Python\ 3.9/Install\ Certificates.command

Question
How can this be pushed out, so people no longer encounter this issue? I guess it would be preferable if there were something in qbittorrent, but maybe updating all the plugins is the only option. What do you think?

@p060477
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p060477 commented Dec 19, 2021

hi!....i really do not have this folder in my python..vers 3.6.6150
i've win 10 home 64 and i run qbit 4.3.4 having no issues in search results

@Maurafarah7
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Hi!

Thanks a lot!

This command

/Applications/Python\ 3.10/Install\ Certificates.command

(I´ve had to change 3.9 for 3.10) fixed the issue! Now I get lots of results!

Thanks a lot!! :-)

Best regards,

Mauri

@p060477
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p060477 commented Dec 19, 2021

could you pls tell us.
which s.o have you..?? windows..linux or...?
and where do you start that command ...?
"/Applications/Python\ 3.10/Install\ Certificates.command"
thxs in adv
cheers

@Maurafarah7
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Hi, Im running Mac OS Monterey
I opened the terminal and ran /Applications/Python\ 3.10/Install\ Certificates.command

Good luck mate! :-)

@p060477
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p060477 commented Dec 19, 2021

thxs so much mate!!
now it is finally clear that this should not fix in windows!! thxs for let me saving precious time!

@p060477
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p060477 commented Dec 19, 2021

just that i'm in the game i spent time and found also for win 10 the solution..:
type in dos (cmd):
python -m pip install certifi
this is the command line in dos for win 10
for all who care or need!

@lorian9744
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Hi, i'm using win 10 with python 3.10. When I type the command in cmd, it tells me that python can't be found, can u help me?

@tvqt
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tvqt commented Feb 8, 2022

hi @lorian9744
If you are having trouble with Python installation/cmd seeing your Python install, then there's plenty of help on places like StackOverflow- here is one example - have a google around and see what happens 🙂

After that, if you're sure there's an issue with qbittorrent, consider opening an issue of your own!

To everyone posting random stuff here: I'd really appreciate it if discussions of problems related to other operating systems, Python installations, etc etc. could happen elsewhere (i.e. not in this thread), so the initial issue which prompted the thread can be focussed on (and hopefully solved!). Thanks! :)

@godzfire
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Note this does fix the Search Plugins issue I posted here:

[MacOS Monterey 12.x] Search plugins completely broken / do not return any search results
qbittorrent/qBittorrent#16889

It would still be nice for this to be fixed in the next version. Will this break with every new QBT update?

@vitaly-cm
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I had the same issue with 4.4.3.1. I did the thing with certificates and it didn't solve the issue. I installed 4.4.2 and the problem is gone.

@ngosang
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ngosang commented Sep 24, 2022

I don't know about macOS but it's working in Windows and Linux.
Install Python 3.10, delete this folder ~/Library/Application Support/qBittorrent/nova3 and restart qBittorrent.

@ngosang ngosang closed this as completed Sep 24, 2022
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