Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

QGIS 3.0.2 crash on startup #26681

Closed
qgib opened this issue Apr 23, 2018 · 9 comments
Closed

QGIS 3.0.2 crash on startup #26681

qgib opened this issue Apr 23, 2018 · 9 comments
Labels
Bug Either a bug report, or a bug fix. Let's hope for the latter! Crash/Data Corruption High Priority

Comments

@qgib
Copy link
Contributor

qgib commented Apr 23, 2018 •
edited

Author Name: Ben Neely (@bencneely)
Original Redmine Issue: 18794
Affected QGIS version: 3.0.2
Redmine category:browser

I'm having the same issue on 3.0.2 as I did on 3.0.1 and 3.0.0. I can download the program just fine, but I get a crash screen when I try to open QGIS Desktop 3.0.2 with GRASS 7.4.0. I previously submitted this bug as #18391 (3.0.0) and #18548 (3.0.1). Is this something I'm doing wrong? I'm super excited to get into 3.0! Thanks.

Ben

User Feedback

Report Details

Crash ID: 2da396b26f43211ca81fa880817113c91d7a7715

Stack Trace

RtlFreeHeap :
HeapFree :
free :
DllUnregisterServer :
DllUnregisterServer :
CLSIDFromString :
CLSIDFromString :
CLSIDFromString :
CLSIDFromString :
DllGetClassObjectWOW :
DllGetClassObjectWOW :
CLSIDFromString :
CLSIDFromString :
CLSIDFromString :
CLSIDFromString :
CLSIDFromString :
ObjectStublessClient6 :
CoCreateInstanceEx :
ObjectStublessClient32 :
SHParseDisplayName :
Ordinal866 :
ILSaveToStream :
ShellExecuteExW :
ShellExecuteExW :
ShellExecuteExW :
Ordinal860 :
ShellExecuteExW :
ExtractIconExW :
Ordinal865 :
Ordinal865 :
QWidgetPrivate::registerDropSite :
QStackedWidget::`default constructor closure' :
QInputDialog::getInteger :
QgsDataCollectionItem::iconDir :
QgsDirectoryItem::icon :
QgsBrowserModel::data :
QSortFilterProxyModel::data :
QModelIndex::data :
QStyledItemDelegate::initStyleOption :
QStyledItemDelegate::sizeHint :
QTreeView::indexRowSizeHint :
QTreeViewPrivate::itemHeight :
QTreeViewPrivate::updateScrollBars :
QTreeView::updateGeometries :
QAbstractItemView::doItemsLayout :
QTreeView::doItemsLayout :
QTreeView::sizeHintForColumn :
QHeaderView::resizeSections :
QHeaderView::sectionPosition :
QHeaderView::sectionViewportPosition :
QHeaderView::resizeSection :
QHeaderView::setStretchLastSection :
QgsBrowserDockWidget::showEvent :
QWidget::event :
QDockWidget::event :
QApplicationPrivate::notify_helper :
QApplication::notify :
QgsApplication::notify :
QCoreApplication::notifyInternal2 :
QWidgetPrivate::show_helper :
QWidgetPrivate::showChildren :
QWidgetPrivate::show_helper :
QWidget::setVisible :
QgisApp::QgisApp :
main :
BaseThreadInitThunk :
RtlUserThreadStart :

QGIS Info
QGIS Version: 3.0.2-Girona
QGIS code revision: 307d082
Compiled against Qt: 5.9.2
Running against Qt: 5.9.2
Compiled against GDAL: 2.2.4
Running against GDAL: 2.2.4

System Info
CPU Type: x86_64
Kernel Type: winnt
Kernel Version: 6.1.7601

Related issue(s): #26151 (duplicates)
Redmine related issue(s): 18260
@qgib
Copy link
Contributor Author

qgib commented Apr 23, 2018

Author Name: Richard Duivenvoorde (@rduivenvoorde)

Hi Ben, can you add some more details so we can try to reproduce:

  • what Windows version are you using?
  • which installer do you use (osgeo4w or the NSIS)?
  • did you ever run one of the nightlies (that is: do you have a 'profile' already)
  • if so can you remove the 'profiles' folder? (On Windows10 it something like: C:\Users<YOU>\AppData\Roaming\QGIS\QGIS3\profiles)
  • try on another machine if possible
  • try another installer (like osgeo4w for example)

With me (I'm using the Osgeo4W installer on Win10-64) I've always installed all 3.x versions without problems.

@qgib
Copy link
Contributor Author

qgib commented May 2, 2018

Author Name: Ben Neely (@bencneely)

Thanks for following up.

  • I'm using 64 bit Windows 7 Professional Service Pack 1.
  • I use the stand alone installer.
  • I tried to load a nightly somewhere along the way, but didn't get very far. I thought something like this might be the case because when I first installed 3.0.0, I was prompted whether or not I wanted to import settings from QGIS 2. I said yes, but I haven't seen that screen with 3.0.1 or 3.0.2.
  • I removed the profiles folder. I should note that after I did this, I once again got the option of whether or not to import settings when opening for the first time.
  • I was able to install and run 3.0.2 on 64 bit Windows 10 with no problem.
  • I tried the osgeo4w installer but got the same crash screen.

Is this a Windows 7 compatibility issue? I tried the install on a machine that is identical to mine except it has never had any version of QGIS 3 loaded. It crashed the same as mine did. Here is the log:

User Feedback

Report Details

Crash ID: 2da396b26f43211ca81fa880817113c91d7a7715

Stack Trace

RtlFreeHeap :
HeapFree :
free :
DllUnregisterServer :
DllUnregisterServer :
CLSIDFromString :
CLSIDFromString :
CLSIDFromString :
CLSIDFromString :
DllGetClassObjectWOW :
DllGetClassObjectWOW :
CLSIDFromString :
CLSIDFromString :
CLSIDFromString :
CLSIDFromString :
CLSIDFromString :
ObjectStublessClient6 :
CoCreateInstanceEx :
ObjectStublessClient32 :
SHParseDisplayName :
Ordinal866 :
ILSaveToStream :
ShellExecuteExW :
ShellExecuteExW :
ShellExecuteExW :
Ordinal860 :
ShellExecuteExW :
ExtractIconExW :
Ordinal865 :
Ordinal865 :
QWidgetPrivate::registerDropSite :
QStackedWidget::`default constructor closure' :
QInputDialog::getInteger :
QgsDataCollectionItem::iconDir :
QgsDirectoryItem::icon :
QgsBrowserModel::data :
QSortFilterProxyModel::data :
QModelIndex::data :
QStyledItemDelegate::initStyleOption :
QStyledItemDelegate::sizeHint :
QTreeView::indexRowSizeHint :
QTreeViewPrivate::itemHeight :
QTreeViewPrivate::updateScrollBars :
QTreeView::updateGeometries :
QAbstractItemView::doItemsLayout :
QTreeView::doItemsLayout :
QTreeView::sizeHintForColumn :
QHeaderView::resizeSections :
QHeaderView::sectionPosition :
QHeaderView::sectionViewportPosition :
QHeaderView::resizeSection :
QHeaderView::setStretchLastSection :
QgsBrowserDockWidget::showEvent :
QWidget::event :
QDockWidget::event :
QApplicationPrivate::notify_helper :
QApplication::notify :
QgsApplication::notify :
QCoreApplication::notifyInternal2 :
QWidgetPrivate::show_helper :
QWidgetPrivate::showChildren :
QWidgetPrivate::show_helper :
QWidget::setVisible :
QgisApp::QgisApp :
main :
BaseThreadInitThunk :
RtlUserThreadStart :

QGIS Info
QGIS Version: 3.0.2-Girona
QGIS code revision: 307d082
Compiled against Qt: 5.9.2
Running against Qt: 5.9.2
Compiled against GDAL: 2.2.4
Running against GDAL: 2.2.4

System Info
CPU Type: x86_64
Kernel Type: winnt
Kernel Version: 6.1.7601

@qgib
Copy link
Contributor Author

qgib commented May 3, 2018

Author Name: Richard Duivenvoorde (@rduivenvoorde)

Mmm, I do not have Windows 7 machine anymore...

Are you able to try on another Win7 machine?
Or a clean one?

If not: I would try (as shown here: https://qgis.org/en/site/getinvolved/development/bugreporting.html#log-output-on-windows)

  • remove the full osgeo4w install directory
  • then do a fresh osgeo4w64 install of ONLY qgis-dev (which holds debug symbols)
  • install Debugview

If debugview is active, and start that dev version of QGIS you should get more descriptive error messages

I posted a message to ask if other on Win7-64 have problems:
https://lists.osgeo.org/pipermail/qgis-developer/2018-May/053199.html

@qgib
Copy link
Contributor Author

qgib commented May 3, 2018

Author Name: Michel Stuyts (@mstuyts)

I have QGIS 3.0.2 (OSGeo4W64) running on a Windows 7 machine without a problem.

@qgib
Copy link
Contributor Author

qgib commented May 3, 2018

Author Name: Andreas Neumann (@andreasneumann)

Hi,

We run QGIS 3.0.2 (OSGeo4W64) or standalone just fine on Windows 7, Service Pack 1.

Andreas

@qgib
Copy link
Contributor Author

qgib commented May 3, 2018

Author Name: Andreas Neumann (@andreasneumann)

Are there any virus scanners active?

Sometimes, Anti-Virus software is screwing up other software.

Also, some plugins can make QGIS crash.

Just some ideas - but I am also in the dark, why it crashes for you.

@qgib
Copy link
Contributor Author

qgib commented May 3, 2018 •
edited

Author Name: Jürgen Fischer (@jef-n)

@qgib
Copy link
Contributor Author

qgib commented Jun 11, 2018

Author Name: Alessandro Pasotti (@elpaso)

  • category_id was changed from Build/Install to Browser

@qgib
Copy link
Contributor Author

qgib commented Sep 23, 2018

Author Name: Jürgen Fischer (@jef-n)

  • resolution was changed from to duplicate
  • status_id was changed from Open to Closed

@qgib qgib closed this as completed Sep 23, 2018
@qgib qgib added Bug Either a bug report, or a bug fix. Let's hope for the latter! High Priority Crash/Data Corruption labels May 25, 2019
@qgib qgib mentioned this issue May 25, 2019
Closed
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
Bug Either a bug report, or a bug fix. Let's hope for the latter! Crash/Data Corruption High Priority
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
1 participant
@qgib