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Plugin manager doesn't work with proxy #43284

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exrtzen opened this issue May 19, 2021 · 28 comments
Closed

Plugin manager doesn't work with proxy #43284

exrtzen opened this issue May 19, 2021 · 28 comments
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Bug Either a bug report, or a bug fix. Let's hope for the latter! Feedback Waiting on the submitter for answers Plugin manager stale Uh oh! Seems this work is abandoned, and the PR is about to close.

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@exrtzen
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exrtzen commented May 19, 2021

Hello, I already install QGIS 3.18 Desktop and we have a proxy in the network.
When I try to connect to the repository in the app (https://plugins.qgis.org/plugins/plugins.xml?qgis=3.18) - connection error
But if I open this link in a browser we have no problem. So what should we open on a proxy to the repository works in the desktop app?
thanks!

@exrtzen exrtzen added the Won't fix By design, or won't be fixed for some other reason label May 19, 2021
@gioman gioman added Feedback Waiting on the submitter for answers Bug Either a bug report, or a bug fix. Let's hope for the latter! Plugin manager and removed Won't fix By design, or won't be fixed for some other reason labels May 19, 2021
@gioman
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gioman commented May 19, 2021

@exrtzen is this a question or a bug report?

@exrtzen
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exrtzen commented May 20, 2021

@exrtzen is this a question or a bug report?

the question
works well without proxy but I need to that work with

@gioman
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gioman commented May 20, 2021

works well without proxy but I need to that work with

@exrtzen have you set the proxy in QGIS network configurations?

@exrtzen
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exrtzen commented May 21, 2021

works well without proxy but I need to that work with

@exrtzen have you set the proxy in QGIS network configurations?

no, default settings
PS: our proxy has no auth
usually, in other apps, we need to set "no proxy" and it works
image

@gioman
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gioman commented May 21, 2021

no, default settings
PS: our proxy has no auth

@exrtzen can you please give it a try? QGIS proxy configs do not have mandatory auth .

@exrtzen
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exrtzen commented May 24, 2021

no, default settings
PS: our proxy has no auth

@exrtzen can you please give it a try? QGIS proxy configs do not have mandatory auth .

still doesn't work :(
qgis 2.18.22 had no that problem in our network

@gioman gioman changed the title Plugin repository doesn't connect in app with proxy Plugin manager doesn't work with proxy May 24, 2021
@gioman gioman removed the Feedback Waiting on the submitter for answers label May 24, 2021
@exrtzen
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exrtzen commented May 24, 2021

image
open with wireshark
default network settings

@exrtzen
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exrtzen commented May 27, 2021

any idea?

@troopa81
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@exrtzen According to your wireshark screenshot, it looks like it fails on "Proxy Authentification Required"

If you proxy is defined at system level, I think you should check the "Use proxy for web access" checkbox and select the "Default Proxy" type of proxy.

It it doesn't works, could you enter manually your proxy configuration in QGIS, see if it works

@Katarka
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Katarka commented Jun 7, 2021

All actions were ineffective. Are there any other ways to fix the problem?

@troopa81
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troopa81 commented Jun 7, 2021

All actions were ineffective. Are there any other ways to fix the problem?

Did you also try to setup manually the whole proxy configuration inside QGIS? Could you share screenshot of the configuration and Wireshark?

@Katarka
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Katarka commented Jun 7, 2021

Here is the output with the configured configuration:
Wireshark

@troopa81
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troopa81 commented Jun 7, 2021

407 error means that no valid credential (login/password) have been set to pass through the proxy.

Could you show me a screenshot of your proxy configuration inside QGIS

@troopa81 troopa81 added the Feedback Waiting on the submitter for answers label Jun 7, 2021
@Katarka
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Katarka commented Jun 8, 2021

No proxy authorization
qgis

@troopa81
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troopa81 commented Jun 8, 2021

It looks like you didn't set any login/password to your configuration but wireshark seems to say the proxy need one

@Katarka
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Katarka commented Jun 8, 2021

Can't use the no proxy function? We are interested in this particular function.
There is no way to use auth.

@gioman
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gioman commented Jun 8, 2021

There is no way to use auth.

@Katarka on QGIS side? or your proxy side?

@Katarka
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Katarka commented Jun 8, 2021

On our side. This is why we want to use the no proxy function.

@gioman
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gioman commented Jun 8, 2021

On our side. This is why we want to use the no proxy function.

@Katarka but the log seems to speaks clear: proxy authentication required.

@Katarka
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Katarka commented Jun 8, 2021

So the question arises, is it possible to use the program without using a proxy, as it was in QGIS 2.18?

@gioman
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gioman commented Jun 8, 2021

So the question arises, is it possible to use the program without using a proxy, as it was in QGIS 2.18?

@Katarka just do not use the "use proxy for web access option".

@Katarka
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Katarka commented Jun 8, 2021

This is the problem, that with any change in the settings, the connection to the repository is not available.

@gioman
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gioman commented Jun 8, 2021

that with any change in the settings

@Katarka in QGIS settings?

@Katarka
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Katarka commented Jun 8, 2021

that with any change in the settings

@Katarka in QGIS settings?

Yes. With the same settings - no proxy. In version 2.18 everything works

@gioman
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gioman commented Jun 8, 2021

Yes. With the same settings - no proxy. In version 2.18 everything works

weird, if no proxy is configured in QGIS then it uses the system proxy configs (if any).

@Katarka
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Katarka commented Jun 9, 2021

@gioman Something else can be used besides (https://plugins.qgis.org/plugins/plugins.xml?qgis=3.18), since there is access to the resource, but it is closed from the program

@github-actions
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The QGIS project highly values your report and would love to see it addressed. However, this issue has been left in feedback mode for the last 14 days and is being automatically marked as "stale".
If you would like to continue with this issue, please provide any missing information or answer any open questions. If you could resolve the issue yourself meanwhile, please leave a note for future readers with the same problem and close the issue.
In case you should have any uncertainty, please leave a comment and we will be happy to help you proceed with this issue.
If there is no further activity on this issue, it will be closed in a week.

@github-actions github-actions bot added the stale Uh oh! Seems this work is abandoned, and the PR is about to close. label Jun 24, 2021
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While we hate to see this happen, this issue has been automatically closed because it has not had any activity in the last 42 days despite being marked as feedback. If this issue should be reconsidered, please follow the guidelines in the previous comment and reopen this issue.
Or, if you have any further questions, there are also further support channels that can help you.

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Labels
Bug Either a bug report, or a bug fix. Let's hope for the latter! Feedback Waiting on the submitter for answers Plugin manager stale Uh oh! Seems this work is abandoned, and the PR is about to close.
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