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Unable to open Touch Keyboard after update #126
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Some Experience Pack features also became unusable, e.g. Snipping Tool. |
Neither the Search shortcut (Win+S) works. Already tested with both 1.3.1 and 1.4. Only the latest has this problem. Downgraded to 1.3.1 until this is fixed. |
I wasn't able to reproduce the issue. Perhaps those tools either crash or are being killed, for example by an antivirus. Are you using an antivirus? Can you check Event Viewer for crashes? You can use this guide: |
Not sure about which tools you are speaking and how it's related to CyberLink. Your link also redirects me to CyberLink support center (https://www.cyberlink.com/support-center/home). However I checked Event Viewer and see following errors there, which are repeated several times and which seems relevant. The one logged when trying to search for something in Start menu (after click "Win" key):
The one when trying to use emoji dialog (win+.):
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Yeah, looks like they removed that page, here's an archived copy:
Indeed likely to be relevant. Can you capture a crash dump? You should be able to get it with the following steps:
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I didn't need to do any changes in the registry, crash dumps were already being created. |
I think that I figured out what's the problem, I'm working on a fix. It only affects the portable version. If I see that your dump will help I'll let you know. |
Before we can get it fixed, can we convert the portable version to installed version? If so, how to? |
Fixed in Windhawk v1.4.1. |
Tested it and eventually it worked. But just a note for others - don't be scared if it doesn't work at first, like it was for me. :) I installed an updated portable version, started it - "start menu" was working, but things like "win+." (emoji dialog, TextInputHost.exe) - wasn't working. Then I looked for logs in Event Viewer and noticed there were crashes logged, which were saying Windhawk 1.4.0 (not 1.4.1). I'm not sure if 1.4.1 reveals itself as 1.4.1 or 1.4.0 (since it's a minor version change), but it gave a hint anyway, that old module could be still injected somewhere. So I Restarted explorer.exe, etc - and it started to work. Great work, @m417z! 🚀 |
For me, the start menu search now works. I'm really grateful for the fix. |
Unable to open Touch Keyboard after update. I just updated Windhawk and I cannot turn Touch Keyboard on. By using Safe Mode I can use Touch Keyboard.
No help to disable all mods. Seems like issue of Windhawk.
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