troubleshooting.adoc

CloudForms_Infoblox Troubleshooting Guide

• Authentication

• Connectivity

• Logging

• Open an Issue

Authentication

• Ensure that your credentials are properly set in the statemachine classes. Sometimes the password just needs to be re-entered.

• Ensure that your provided credentials has sufficient privileges to perform CRUD operations.

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Connectivity

• Ensure that you can get to your Infoblox instance from the CloudForms server.

  • Try this command to ensure that you can return a JSON list of Infoblox host records:

    curl -k -v -H "Accept:application/json" -H "Content-Type:application/json" -u adloxmin:infoblox -X GET https://infoblox.example.com/wapi/v1.7/record:host/

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Logging

• Check the /var/www/miq/vmdb/log/automation.log and /var/www/miq/vmdb/log/evm.log for errors.

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Open an Issue

• Still stuck? Open an issue here with a detailed description of your problem: Open an issue

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