The app crashes at start

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Open the app

What is the expected output? What do you see instead?
The app crashes completely. I can't open it.

What version of the product are you using? On what operating system?
v2.8 on Android 2.3.6

Please provide any additional information below.

Original issue reported on code.google.com by rojas....@gmail.com on 23 Jul 2013 at 11:04

• Blocking: demo #7

[GoogleCodeExporter]

Hi,

Thanks for reporting. However, would you please specify more information?

 - Was it the demo app? Which version did you use?
 - Could you please post logcat?

Sincerely,
Hai

Original comment by haibison...@gmail.com on 23 Jul 2013 at 11:09

[GoogleCodeExporter]

Sorry I missed that. I'm talking about the Demo App. 
I was wrong about the version number. It's v2.0.1 of the Demo App. It started 
crashing since the 2.0 update. 

Original comment by rojas....@gmail.com on 23 Jul 2013 at 11:25

[GoogleCodeExporter]

Thanks. I guess it's because of the ads service. It would be great if you could 
post logcat from your real device. The app will crash on emulators (API 11-). 
It runs fine on my Acer E310 Mini (Gingerbread, 2.3.5).

I'll investigate into the bugs and try to fix them as soon as possible.

Original comment by haibison...@gmail.com on 23 Jul 2013 at 11:30

[GoogleCodeExporter]

I check the Google Play console several times per day but unfortunately it only 
showed me 1 report (which I've fixed before). I've just clicked the report to 
go into details page and it showed a bunch of crashes.

Thank you again. I'm working right now to fix the bugs.

Original comment by haibison...@gmail.com on 23 Jul 2013 at 11:55

• Changed state: Started
• Added labels: Component-Logic, Usability

[GoogleCodeExporter]

No problem. Nice work!

Original comment by rojas....@gmail.com on 24 Jul 2013 at 12:20

[GoogleCodeExporter]

Original comment by haibison...@gmail.com on 24 Jul 2013 at 11:38

• Now blocking: demo #7

[GoogleCodeExporter]

We fixed the issue. Please update the app throughout Google Play or download 
latest APK file in Downloads section.

Thanks again for your support.

Sincerely,
HBA

Original comment by haibison...@gmail.com on 25 Jul 2013 at 9:00

• Changed state: Verified