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doc/user: add temporary submit results steps (#17)
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* doc/user: add temporary submit results steps

* Update docs/user.md

* Apply suggestions from code review
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mtulio committed Oct 20, 2022
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Expand Up @@ -22,6 +22,7 @@ Table Of Contents:
- [Check status](#usage-check)
- [Collect the results](#usage-retrieve)
- [Check the Results](#usage-results)
- [Submit the Results](#submit-results)
- [Environment Cleanup](#usage-destroy)
- [Certification Failures](#review)
- [Troubleshooting](#review-troubleshooting)
Expand Down Expand Up @@ -168,6 +169,25 @@ You can see a summarized view of the results using:
openshift-provider-cert results retrieved-archive.tar.gz
```

### Submit the results archive <a name="submit-results"></a>

<!-- > Option 1 - Send the results using Red Hat Connect Portal -->

How to submit OpenShift Certification Test results:

- Log in to the [Red Hat Connect Portal](https://connect.redhat.com/login).
- Go to [`Support > My support tickets > Create Case`](https://connect.redhat.com/support/technology-partner/#/case/new).
- In the `Request Category` step, select `Product Certification`.
- In the `Product Selection` step, for Product field, select `OpenShift Container Platform` and select the Version you are using.
- Click `Next` to continue.
- In the `Request Details` step, in the `Request Summary` field, specify `[VCSP] OpenShift Provider Certification Tool Test Results` and provide any additional details in the `Please add description` field.
- Click `Next` to continue.
- Click `Submit` when you have complete all the required information.
- A Product Certification case will be created, and please follow the instructions provided to add the test results and any other related material for us to review.
- Go to [`Support > My support tickets`](https://connect.redhat.com/support/technology-partner/#/case/list) to find the case and review status and/or to add comments to the case.
- Attach the `retrieved-archive.tar.gz` result file to the case.
- Attach the `must-gather.tar.gz` file to the case.


### Environment Cleanup <a name="usage-destroy"></a>

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